# ALM Platform Engineer

**Company**: Ford Motor Company
**Location**: Dearborn, MI
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $86,600-$144,900
**Category**: Engineering
**Industry**: Automotive
**Wikidata**: https://www.wikidata.org/wiki/Q44294

**Apply**: https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/64466?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1f30b9de-dbd

## Description

This role sits in Ford’s Connected Vehicle Software’s Work Management System team, supporting an enterprise-scale Jama Connect environment used across vehicle development. Your responsibilities will be divided between ongoing operational support and implementing project-driven improvements, focusing on updating application lifecycle management processes, enhancing system integrations, and increasing comprehensive traceability for engineering teams and organizational leadership.

## Responsibilities

- Operate and support Jama Connect in an enterprise-scale environment, including administration, troubleshooting, and user enablement via a ticket-driven support model.

- Configure and maintain Jama Connect projects: item types, workflows, relationship rules, baselines, review/approval flows, permissions, and project templates.

- Respond to user requests and incidents (access provisioning, defects, performance/usage issues), providing clear guidance and driving issues to resolution with internal partners and vendors as needed.

- Deliver platform improvements, including new capabilities, process standardization, and usability enhancements that improve engineering outcomes.

- Build, maintain, and enhance integrations between Jama Connect and adjacent toolchains (e.g., issue tracking, test management, source control, CI/CD) using REST APIs and scripting/automation.

- Troubleshoot integration failures end-to-end (authentication, data mapping, event timing, API limits), implement fixes, and improve monitoring/operability to reduce recurring incidents.

- Plan and execute data migrations, cleanup, and standardization efforts (field normalization, duplicate reduction, hierarchy/relationship repair) to improve data quality and reporting reliability.

- Support data exchange activities using ReqIF (import/export), including migrations, supplier/customer interchange, and troubleshooting data/relationship fidelity.

- Develop reporting and information radiators that improve traceability transparency for program teams and leadership (coverage, status, gaps, risk/aging), with an emphasis on actionable insights.

- Contribute to governance: define and maintain standards, templates, best practices, and change-management practices that scale across a large engineering organization.

## Qualifications

- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent combination of education and experience).

- 3–5 years of experience administering, supporting, or engineering solutions around an ALM/requirements/test/issue platform.

- Hands-on experience with at least one comparable tool such as Polarion, IBM DOORS/DOORS Next, Azure DevOps, or similar.

- 3-5 years’ experience importing/exporting requirements using ReqIF (or similar interchange formats) to support migrations and cross-organization data exchange.

- 3-5 years’ experience with Intermediate scripting experience (Python preferred) and comfort building automation to reduce manual effort and improve reliability.

- 3-5 years’ experience with working knowledge of REST APIs (authentication, endpoints, payloads, pagination) and the ability to use APIs to integrate systems and automate repeatable tasks.

- 3-5 years’ experience Demonstrating the ability to troubleshoot integrations and production issues using logs, data analysis, and systematic root-cause investigation.

- 3-5 years’ experience working in a ticket-driven support model with strong written communication and customer focus.

- Ability to balance operational support with delivery of project-based enhancements in a multi-stakeholder environment.

## Benefits

- Immediate medical, dental, vision and prescription drug coverage

- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

- Vehicle discount program for employees and family members and management leases

- Tuition assistance

- Established and active employee resource groups

- Paid time off for individual and team community service

- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

- Paid time off and the option to purchase additional vacation time.

## Skills

### Required
- Jama Connect
- ALM
- REST APIs
- ReqIF
- Python
- scripting
- automation
- troubleshooting
- integration
- data migration
- reporting

### Nice to have
- Atlassian Jira
- Confluence
- Planview Hub
- GitHub
- GitHub Actions
- TestRail
- Xray

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Source: [Apply at efds.fa.em5.oraclecloud.com](https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/64466?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)