# Senior AI Deployment Consultant - Partners

**Company**: Fin
**Location**: London, England
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/intercom/jobs/7921414?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1efbf676-551

## Description

We're looking for a Senior AI Deployment Consultant to join our Partner-Facing team. As a key member of our team, you will be responsible for enabling partners to deliver high-quality Intercom and Fin deployments, resolving technical escalations, and leading customer engagements directly when needed.

Key responsibilities include:

- Working closely with Partner Services Managers to act as the primary technical point of contact for certified delivery partners

- Managing technical partner escalations with internal Product and Engineering teams

- Enabling partners on new product features, technical updates, and deployment methodology changes through structured enablement sessions, documentation, and hands-on walkthroughs

- Shadowing partner-led deployments to monitor delivery quality, provide real-time feedback, and ensure alignment with Intercom's product best practices and Deployment Services methodology

- Stepping in and leading customer deployments directly where a partner is unable to deliver or where delivery quality falls below the required standard

Requirements include:

- 6+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies

- Experience working with or through delivery partners, channel partners, or system integrators

- Strong technical aptitude and ability to configure software platforms and discuss integrations, APIs, and data flows at a level that earns credibility with both partners and internal engineering teams

- Coaching and enablement mindset, with experience building training or certification content a plus

- Excellent communication and relationship-building skills, capable of giving direct feedback to partners while maintaining a productive working relationship

Benefits include:

- Competitive salary and equity in a fast-growing start-up

- Comprehensive health and dental insurance for you and your dependents

- Flexible paid time off policy

- Paid maternity leave, as well as 6 weeks paternity leave for fathers

If you're passionate about technology, AI, and helping customers succeed, we'd love to hear from you!

## Skills

### Required
- customer-facing implementation
- deployment
- professional services
- SaaS
- AI technology
- delivery partners
- channel partners
- system integrators
- technical aptitude
- software platforms
- integrations
- APIs
- data flows

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/intercom/jobs/7921414?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)