# Senior Systems Administrator - Google workspace / GSuite

**Company**: ZoomInfo
**Location**: Chennai, Tamil Nadu
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/zoominfo/jobs/8693981002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1ef95f88-9c1

## Description

We are looking for a highly skilled Senior Systems Administrator with deep expertise in collaboration and productivity platforms.

You will serve as a senior technical authority and escalation point, a trusted partner who thrives on solving what others can't, and an engineer who designs smarter, scalable ways to keep systems running seamlessly to drive employee productivity across the organization.

Responsibilities:

- Serve as the final escalation point for complex incidents/requests across Slack, GSuite (Google Workspace), Zoom, ProofPoint, Jira, and Office 365.

- Lead deep technical troubleshooting at the application, integration, and infrastructure layers , including API calls, logs, and network dependencies.

- Configure, optimize, and maintain these platforms for performance, security, and scalability.

- Write and maintain automation scripts (PowerShell, Python, or similar) for repetitive tasks, reporting, and integrations.

- Diagnose and resolve authentication/SSO/MFA issues (Mainly Okta, some Microsoft AD).

- Analyze system and application logs to pinpoint root causes and prevent recurrence.

- Build and maintain integrations between enterprise tools (e.g., Slack bots, Jira workflows, Zoom add-ons, Office 365 connectors), ensuring reliability and security.

- Drive and/or otherwise assist with SaaS application deployments, upgrades, and migrations.

- Manage vendor relationships, driving accountability on critical issues and providing feedback to influence product roadmaps where appropriate.

- Document troubleshooting processes, scripts, and technical solutions for knowledge sharing.

Requirements:

- 8+ years of progressive experience in systems engineering, SaaS administration, or platform engineering, with a demonstrated track record of senior-level technical ownership.

- Expert-level experience with Slack admin console, GSuite (Google Workspace), Zoom admin portal, Jira administration, ProofPoint, and Office 365 tenant management.

- Strong expertise in identity and access management, including SSO integrations, MFA, and directory services (Okta).

- Advanced scripting and automation skills in PowerShell, Python, or comparable languages, with experience building reusable tools and integrations.

- Proven ability to debug APIs and integrations between enterprise SaaS platforms.

- Fluency with log analysis platforms, monitoring dashboards, and observability tooling.

- Strong analytical and troubleshooting mindset , proven track record of resolving “unsolvable” issues.

## Skills

### Required
- Slack admin console
- GSuite (Google Workspace)
- Zoom admin portal
- Jira administration
- ProofPoint
- Office 365 tenant management
- Identity and access management
- SSO integrations
- MFA
- Directory services (Okta)
- PowerShell
- Python
- Automation scripts
- API debugging
- Log analysis platforms
- Monitoring dashboards
- Observability tooling

### Nice to have
- Experience in a SaaS, startup, or high-growth tech environment
- Familiarity with device management platforms (Intune, Jamf)
- Knowledge of security/compliance frameworks (SOC2, ISO27001, HIPAA)
- Experience with automation and/or AI platforms

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/zoominfo/jobs/8693981002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)