# Product Specialist Manager, Square

**Company**: Square
**Location**: Bay Area, CA
**Experience**: senior
**Job type**: full-time
**Salary**: Zone A: $207,900-$311,900 USD
Zone B: $193,400-$290,000 USD
Zone C: $183,000-$274,400 USD
Zone D: $172,600-$258,800 USD
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/block/jobs/5417953008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1ecf4b6f-a79

## Description

Square is looking for a Product Specialist Manager to lead a team of specialists focused on helping sellers understand, adopt, and get more value from Square's growing product ecosystem.

As a Product Specialist Manager, you'll lead and develop a team of specialists, deploy their expertise against our highest-priority seller and product opportunities, and help strengthen product knowledge across the broader sales organization.

## Responsibilities

### Lead a High-Performing Product Specialist Team

- Lead, coach, and develop a team of Product Specialists supporting Account Executives, Account Managers, and their sellers.

- Build deep product expertise alongside strong consultative and customer engagement skills.

- Establish clear priorities and operating rhythms to ensure specialist resources are deployed against the highest-impact opportunities.

- Foster a culture of ownership, customer focus, collaboration, and continuous improvement.

- Manage team performance, development, capacity, and engagement.

### Support Strategic Seller Opportunities & Product Adoption

- Partner with Account Executives and Account Managers on high-value and complex opportunities where specialized product expertise can improve seller outcomes.

- Coach specialists through discovery, product positioning, solution design, objection handling, and complex product conversations.

- Engage directly with sellers when additional product expertise or leadership can help advance an opportunity.

- Help sellers understand how Square's products can address their business needs and unlock greater value from the Square ecosystem.

- Support GTM and Product priorities by deploying specialist expertise toward strategic and underpenetrated products.

### Scale Product Expertise Across Sales

- Increase product knowledge and confidence across Account Executives, Account Managers, and other frontline teams.

- Partner with Enablement, Product, and Marketing to develop product guidance, playbooks, messaging, training, and other resources.

- Identify recurring knowledge gaps and seller objections and translate them into scalable enablement opportunities.

- Develop repeatable approaches that allow frontline teams to independently navigate more product conversations over time.

### Connect Seller Insights to Product & GTM

- Serve as a strong feedback loop between sellers, frontline sales teams, and Product.

- Surface recurring seller needs, product gaps, objections, and adoption barriers.

- Partner across Product, Sales, Marketing, GTM Strategy & Operations, Data Science, and Enablement to improve product commercialization and seller experience.

- Use seller, product, and performance insights to continuously improve how specialist resources are prioritized and deployed.

## Requirements

- 7+ years of experience in B2B sales, account management, product specialization, solution consulting, fintech, SaaS, payments, or another complex customer-facing environment, including experience leading and developing teams.

- Experience supporting complex products or solutions that require consultative discovery and deep product expertise.

- Strong people leadership skills with a track record of coaching and developing high-performing teams.

- Demonstrated ability to partner effectively with Account Executives and Account Managers in a specialist, overlay, or consultative model.

- Strong customer and commercial instincts with the ability to connect seller needs to product capabilities and business value.

- Ability to translate complex product capabilities into clear, compelling customer conversations.

- Experience partnering cross-functionally across Sales, Product, Marketing, Operations, and Enablement.

- Strong communication and influencing skills with the ability to turn frontline insights into actionable recommendations.

## Skills

### Required
- B2B sales
- account management
- product specialization
- solution consulting
- fintech
- SaaS
- payments
- leadership
- coaching
- customer engagement
- product expertise

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/block/jobs/5417953008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)