# Operations Manager

**Company**: Asda
**Location**: Mansfield
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: Competitive salary
**Category**: Operations
**Industry**: Retail

**Apply**: https://asda.wd103.myworkdayjobs.com/en-US/AsdaJobs/job/Mansfield/Operations-manager_R-108215?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1ea1a47d-322

## Description

We are seeking an Operations Manager to join our team at Asda. As an Operations Manager, you will deliver excellent execution across the store and embed consistent routines that deliver availability, waste and shrink.

You will review store processes to deliver great metrics and KRAs for availability, waste and shrink by embedding routine and process across the shop floor, adhering to contract base management and wage control whilst leading and coaching our managers and teams to deliver excellent store standards across Ambient and Fresh departments as well as George and General Merchandising in our large format stores.

The successful candidate will lead with heart, building self-esteem by recognising effort, attitude, and growth, creating an environment where people feel valued, trusted, and motivated to step up. You will listen with empathy, respond with care, and create space for open, respectful conversations on the shop floor and beyond.

**Key Qualities Required:**

- Execution and result-focused: You’re passionate about getting things done right, first time, every time displaying resilience, focus and passion for the business and holding your managers to account.

- Commercial awareness: You understand how availability, waste, and shrink impact performance,and you know how to improve them, leading the shrink agenda through the team and driving standards and inputs as well as acting on opportunity with clear actions.

- Coaching and Leadership: Coach and support your leadership team on delivering brilliant shopfloor standards and develop our future talent by engaging and coaching your team to constantly improve routine and process whilst creating a culture of serving our customers with personality, heart and pride.

- Organised and efficient: You thrive in a fast-paced environment and know how to prioritise and delegate effectively to ensure promotional activity is landed to brief and on time by the team.

- Collaborative: You work across teams to ensure smooth operations and a seamless customer experience.

- Data-driven: You use insight to make informed decisions and drive operational improvements.

**What You Will Bring:**

- Experience managing diverse teams in a large-format retail environment with energy and pace.

- Strong operational knowledge across food and non-food departments.

- A track record of improving availability, reducing waste, and managing shrink.

- Confidence in developing large teams and managing change through leadership and building resilience.

- Experience managing ER cases and understanding HR policies and processes.

- Strong organisational skills and exceeding customer service.

**Benefits:**

- Competitive salary

- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

- Discretionary company bonus scheme

- Access to an enhanced electric car scheme

- Free eye test for you and your nominated user

- Discounted rates and special offers on Asda services

- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more

- Company pension

- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

- Asda Allies Inclusion Networks

- Excellent parental leave policies

- Colleague recognition programme

- Special offers and discounts across a range of services and activities

## Skills

### Required
- Execution and result-focused
- Commercial awareness
- Coaching and Leadership
- Organised and efficient
- Collaborative
- Data-driven

### Nice to have
- Experience managing diverse teams
- Strong operational knowledge
- Track record of improving availability
- Confidence in developing large teams
- Experience managing ER cases

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Source: [Apply at asda.wd103.myworkdayjobs.com](https://asda.wd103.myworkdayjobs.com/en-US/AsdaJobs/job/Mansfield/Operations-manager_R-108215?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
