# Demo Project Manager

**Company**: Shield AI
**Location**: San Francisco
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: Pay within range listed + Bonus + Benefits + Equity
**Category**: Engineering
**Industry**: Technology

**Apply**: https://jobs.lever.co/shieldai/fa207de3-589c-4e05-ac8a-3ea8bccc96ae
**Canonical**: https://yubhub.co/jobs/job_1e8d5024-58e

## Description

Be at the centre of delivering complex, mission-critical programs that bring advanced technology into real-world operation. As a Demo Project Manager, you will drive planning, coordination, and execution across cross-functional teams,ensuring seamless demonstrations, efficient logistics, and sustained customer success.

Key responsibilities include:

- Generating demonstration plans

- Conducting demonstration event logistics planning

- Coordinating with Go-To-Market leads and customers

- Establishing and maintaining project action plans and risk metrics

- Generating and maintaining project schedules

- Coordinating participation of personnel for demonstration events

- Establishing and leading a consistent cadence of well-organised, well-facilitated, and effective meetings, including driving all preparation and follow-up activities

- Managing project budgets

- Managing and organising customer correspondence

- Coordinating import/export regulatory compliance – ITAR and EAR

- Facilitating fuel availability and procurement

- Reviewing, understanding, and complying with proposals and contracts

- Driving subcontractor performance as applicable

In addition, you will act as the Assistant Program Manager for Logistics, responsible for:

- Acting as the key point of contact for the sustainment portion of programs

- Driving program execution of Engineering Change Order (ECO) implementation tasks in the company's Product Lifecycle Management Software

- Ensuring Service Bulletins are released and disseminated to customers, and tracking their incorporation into fielded hardware

- Providing continuous, real-time readiness tracking of customer hardware (aircraft, payloads, ground support equipment, etc)

- Serving as the programmatic point of contact for customer requested warranty and non-warranty repairs, to include RMAs to vendors

- Serving as Deployed Operations Field Service Representatives primary point of contact within the program office

- Representing customer programs in managing Diminishing Manufacturing Sources and Material Shortage issues

- Maintaining real-time awareness of customer hardware inventory levels, both within Shield AI's facilities as well as at customer sites. Coordinating replenishment at intervals appropriate to customer usage rates

- Ensuring all customers have access to the most up-to-date technical manuals and bulletins applicable to their hardware configuration

- Providing customer feedback to internal teams regarding maintainability and sustainability issues

As a General Task, you will:

- Deliver proven, exceptional, and reliable performance in support of customer/end-user's mission through flawless project management

- Effectively collaborate, motivate, and lead relevant stakeholders to successfully deliver early, under budget, and with exceptional technical performance

- Complete critical path analyses including the evaluation of potential means to accelerate the pace or mitigate identified risks

- Identify potential bottlenecks or delays in projects and drive efforts to ensure projects stay on schedule

- Partner with leadership to guide prioritisation of projects and utilisation of resources

- Support an environment where accountability and program execution excellence are core

- Report directly to Shield AI's Senior Director of V-BAT Program Management

## Skills

### Required
- Project Management
- Microsoft Project
- Smartsheet
- Microsoft Office
- Leadership
- Time Management
- Organization
- Team Management
- Theoretical and Practical Project Management Knowledge
- Application of Project Management Techniques and Tools
- Excellent Verbal and Written Communications Skills

### Nice to have
- Experience in the field of unmanned aerial vehicles
- Familiarity with aviation product delivery, maintenance, sustainment, and field support
- Undergraduate degree in engineering or business
- Project Management Professional (PMP) certification