# Engagement Lead | Associate Director, IT

**Company**: IQVIA
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Healthcare

**Apply**: https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Bangalore-India/Assoc-Dir--Machine-Learning_R1192671?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1e6a940f-dd4

## Description

We are seeking an Engagement Lead | Associate Director, IT to oversee the delivery of AI and ML-based initiatives end-to-end.

Responsibilities:

- Deliver and implement IQVIA's AI and ML-based initiatives end-to-end.

- Collaborate with Product Management to establish a strong understanding of product strategy and roadmap, contributing to the roadmap from a technology enablement perspective.

- Provide technology leadership to the engineering team, ensuring products are built according to defined specifications and industry best practices.

- Work with the product owner, scrum masters, and scrum team to plan releases and sprints, and provide team commitments.

- Act as a technology subject matter expert, educating internal and external users about product capabilities and best practices.

- Ensure products are built in a modular, configurable, and service-based implementation model.

- Oversee design, engineering, testing, and product release, making feature release decisions and resolving post-release issues as needed.

- Collect and analyze product KPIs.

- Develop a product monitoring and hypercare support model with the Support team.

- Plan future incremental releases, new minimum viable products, and manage global rollouts with the Product Manager.

- Ensure adherence to SDLC and project governance models.

- Identify required skill sets for project implementation and liaise with Resource Management to obtain necessary resources.

- Manage delivery-related escalations and preserve product/business-line specific domain knowledge.

- Provide functional people management for a team of domain-aligned roles.

- Report project performance to relevant stakeholders.

Required Knowledge, Skills, and Abilities:

- Hands-on experience with software development practices and system architecture.

- Strong application development background and microservices architecture experience.

- Exposure to AI technologies such as ML, NLP, and OCR.

- Knowledge of GITLAB, JIRA, Kubernetes, and Docker.

- Experience with cloud hosting (Azure or AWS).

- Deep understanding of Software Development Life Cycle and Agile Principles.

- In-depth knowledge of Software Engineering principles.

- Experience running large delivery projects in a global industrialized software delivery environment.

- Clinical domain experience.

- Excellent communication and interpersonal skills.

- Strong leadership skills with the ability to lead a virtual team.

- Innovative and strategic thinking capability.

- Excellent negotiation and influencing skills.

- Ability to establish and maintain effective working relationships.

- Ability to learn quickly and adapt to new environments.

- Good problem-solving skills.

- Sensitivity to different cultures and ability to work globally.

Physical Requirements:

- Extensive use of keyboard and mouse.

- Regular sitting for extended periods.

- Frequent use of telephone, virtual meetings, and face-to-face communication.

## Skills

### Required
- Software Development
- System Architecture
- Microservices Architecture
- AI
- ML
- NLP
- OCR
- GITLAB
- JIRA
- Kubernetes
- Docker
- Cloud Hosting
- Agile Principles
- Software Engineering

### Nice to have
- Clinical domain experience
- Experience running large delivery projects

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Source: [Apply at iqvia.wd1.myworkdayjobs.com](https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Bangalore-India/Assoc-Dir--Machine-Learning_R1192671?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)