# IT Engineer

**Company**: Perplexity
**Location**: San Francisco, California
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: full-time
**Salary**: $150K - $180K
**Category**: IT
**Industry**: Technology

**Apply**: https://jobs.ashbyhq.com/perplexity/2d510148-8cce-4b67-be25-5784106bbff4?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1e567eda-72f

## Description

We're changing how the world finds answers at Perplexity.   You'll join a small, high-impact IT team and help build systems and automations that keep everyone moving.   Salary: $150K - $180K.

Responsibilities:

- Use Perplexity's Computer to build foundational AI automations, custom skills, and workflows that run IT at scale.

- Instrument and tune our agentic IT ticketing system: spot trends, track KPIs, and engineer agent behaviour to resolve requests quickly.

- Give employees great day-to-day IT support, in person and remotely, across hardware, accounts, and SaaS apps.

- Build and promote self-service tools across the company.

- Contribute to IT projects across endpoint management, identity and access management (IAM), and our IT back end.

Qualifications:

- 3+ years of experience in IT help desk and systems administration, ideally in a fast-growing startup.

- Experience with macOS and Google Workspace.

- Experience with Google Workspace, Okta, ideally Okta Workflows.

- Experience using AI coding tools and scripting languages like Bash or Python.

- Familiarity with MDM like Iru or Intune is a plus.

- A methodical approach to root-cause troubleshooting and strong interest in automating away repetitive tasks.

- Clear, friendly communication and enjoyment in helping people.

## Skills

### Required
- macOS
- Google Workspace
- Okta
- AI coding tools
- Bash
- Python
- MDM

### Nice to have
- Okta Workflows
- Iru
- Intune

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/perplexity/2d510148-8cce-4b67-be25-5784106bbff4?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)