# Staff Product Manager, OpenTelemetry | Canada | Remote

**Company**: Grafana Labs
**Location**: Canada (Remote)
**Work arrangement**: remote
**Experience**: staff
**Job type**: full-time
**Salary**: CAD $211,450 - CAD $253,740
**Category**: Product Management
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/grafanalabs/jobs/6161250004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1e264cd3-0e0

## Description

Grafana Labs is seeking a Staff Product Manager for OpenTelemetry Experience. The successful candidate will own the end-to-end journey for helping people and agents instrument workloads and send useful OpenTelemetry data to Grafana Cloud.

Responsibilities:

- Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions

- Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment

- Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry

- Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey

- Use customer research, product data, and market insight to prioritise investments and measure outcomes

- Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation

- Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market

- Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience

- Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions

Requirements:

- 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain

- Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organisational authority

- Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions

- Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure

- An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments

- Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences

- A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes

- Excellent written and verbal communication skills, with the ability to influence technical and non-technical stakeholders in a remote, globally distributed organisation

Nice to Have:

- Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem

- Experience with automatic instrumentation, eBPF, or runtime-based instrumentation

- Firsthand experience as an SRE, platform engineer, developer, or observability practitioner

- Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale

In Canada, the base compensation range for this role is CAD $211,450 - CAD $253,740.

## Skills

### Required
- OpenTelemetry
- SDK instrumentation
- OTLP
- Collector pipelines
- telemetry context
- semantic conventions
- instrumentation systems
- agents
- telemetry collectors
- configuration products
- Kubernetes
- virtual machines
- public cloud environments

### Nice to have
- automatic instrumentation
- eBPF
- runtime-based instrumentation
- SRE
- platform engineer
- developer
- observability practitioner

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/grafanalabs/jobs/6161250004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)