# IT Product Manager

**Company**: Ford
**Location**: Bangkok
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Product Management
**Industry**: Automotive

**Apply**: https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/73719?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1d555d43-624

## Description

We are seeking an IT Product Manager to oversee the strategy, roadmap, value delivery, and ongoing health of digital products that modernize product definition and product-creation capabilities. As an IT Product Manager at Ford, you will operate at the intersection of business, technology, and engineering, turning customer and enterprise needs into prioritized product outcomes and leading cross-functional teams through discovery, delivery, launch, adoption, and continuous improvement.

**Responsibilities:**

- Develop and communicate the product vision, strategy, and outcome-based roadmap, aligned with Global Product Creation priorities, enterprise architecture, cybersecurity, data, digital, and industrial objectives.

- Build a deep understanding of users, business processes, and operational pain points through discovery, workflow analysis, customer feedback, product data, and market or technology insights.

- Define measurable product outcomes and success metrics, using adoption, customer experience, quality, reliability, cost, and business-value measures to guide priorities and investment decisions.

- Create, prioritize, and maintain the product backlog, translating strategic objectives into product capabilities, epics, user stories, acceptance criteria, and non-functional requirements in partnership with business and engineering teams.

- Make evidence-based prioritization and trade-off decisions across customer value, business value, technical feasibility, risk, security, compliance, cost, capacity, and time to market.

- Lead the product lifecycle from discovery and business-case development through design, build, validation, release, adoption, operation, enhancement, and retirement.

- Partner with engineering, architecture, design, data, cybersecurity, operations, and platform teams to deliver secure, scalable, resilient, and supportable solutions.

- Coordinate dependencies and integrations across product teams, platforms, suppliers, and business stakeholders, escalating and resolving blockers that threaten end-to-end value delivery.

- Act as the primary product contact for business stakeholders, facilitating roadmap, prioritization, and release discussions, communicating decisions clearly, and maintaining alignment in a global matrix organization.

- Ensure delivery teams have clear outcomes, priorities, and decision-making context, promoting agile product practices, rapid learning, constructive challenge, and shared accountability without prescribing engineering solutions.

- Plan launches and organizational readiness with business, change, training, support, and operations partners, monitoring adoption and incorporating feedback into continuous product improvement.

- Own product health and governance, including service performance, operational risks, technical debt, lifecycle obligations, controls, privacy, cybersecurity, audit actions, and incident follow-up.

- Manage product investment and financial performance, including forecasts, budgets, supplier commitments, value realization, and recommendations to continue, pivot, scale, or retire capabilities.

- Identify opportunities to use automation, data, and AI to improve user outcomes, delivery productivity, and product decision-making.

**Qualifications:**

- Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related discipline, or equivalent relevant experience.

- Progressive experience in IT product management, technical product management, digital product delivery, or a closely related role within a complex enterprise environment.

- Demonstrated experience owning a product roadmap and backlog and delivering digital products or platforms through cross-functional agile teams.

- Ability to translate business strategy and user needs into clear product outcomes, requirements, and priorities while balancing technical constraints and enterprise standards.

- Working understanding of modern software delivery, cloud platforms, APIs and integrations, data products, cybersecurity, privacy, service operations, and product lifecycle management.

- Experience using qualitative and quantitative insights to prioritize work, define success measures, and evaluate product performance and value.

- Strong stakeholder leadership and influencing skills, including the ability to align senior business and technology partners in a global, matrixed organization.

- Clear written and verbal communication, with the ability to explain complex technology, product decisions, delivery risks, and value in business language.

- Commercial and financial acumen, including experience supporting investment decisions, budgets, supplier engagements, and value realization.

- Ability to manage ambiguity, make timely decisions, resolve conflict, and maintain focus on customer and business outcomes.

## Skills

### Required
- IT product management
- technical product management
- digital product delivery
- product lifecycle management
- cloud platforms
- APIs and integrations
- data products
- cybersecurity
- privacy
- service operations
- agile teams
- stakeholder leadership
- influencing skills
- business strategy
- user needs
- product outcomes
- requirements
- priorities

### Nice to have
- product definition
- engineering
- manufacturing
- industrial digital platforms
- automotive experience
- Human-Centered Design
- service design
- user research
- experimentation
- enterprise SaaS products
- platforms
- data-enabled products
- AI-enabled capabilities
- professional certification in product management
- Agile
- Scrum
- SAFe
- cloud
- architecture
- change management

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Source: [Apply at efds.fa.em5.oraclecloud.com](https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/73719?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
