# Sales Assistant and Party Host **Company**: Lush **Location**: Bromley **Work arrangement**: onsite **Job type**: Part-time **Category**: Retail **Industry**: Cosmetics **Apply**: https://lush.pinpointhq.com/en/postings/023a1c6d-b208-46bc-9852-d881686cd1f7?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_1d4fb0fb-2f1 ## Description Diversity matters. We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you! As a seasonal sales assistant, you will work at the forefront of our business providing 5-star customer service. You will be passionate, motivated and enthusiastic about showcasing our beautiful products. You need to be an excellent team player who is ready to receive feedback to validate and coach you in showcasing 5-star customer experiences. Key Responsibilities: - Providing 5-star customer experience consistently, going above and beyond for our customers to be a day maker - You will be a Lush Ambassador, championing our ethics and values during consultations - Operating our till systems – you will be cash-handling trained - Stocking products on the shop floor, ensuring our products are clean and inviting to customers - Engage with customers through active listening to understand and establish their needs, recommend products, and provide relevant information and demonstrations. - Providing sit-down consultations and bespoke routines to fulfill the customers' needs, including hand and arm massages - Hosting our 5* parties & events and leaving a positive lasting impression for our guests. - Being adaptable and solutions-focused, as no two days in retail are the same! Skills, Knowledge & Expertise: - Customer Service: A genuine passion for delivering exceptional customer service and understanding customer needs - Teamwork: Capable of collaborating with team members to achieve store goals and maintaining a positive and supportive work environment. - Communication: Strong verbal communication skills to engage customers, actively listen to their needs, and provide relevant product information. - Adaptability: Ability to adapt to changing circumstances, handle challenging situations, and work effectively under pressure. - Problem-solving: Skill in identifying and resolving customer issues or complaints, finding appropriate solutions, and ensuring customer satisfaction. - Organisation: Aptitude for maintaining an organised store environment, managing inventory, and creating visually appealing product displays. Benefits: - 50% discount on Lush products and spa treatments - Profit-based bonus - Pension scheme - Cycle to work scheme - Discounted rail and bus season tickets - Employee assistance programme ## Skills ### Required - Customer Service - Teamwork - Communication - Adaptability - Problem-solving - Organisation ### Nice to have - Ethical and Sustainable Mindset - Sales and Product Knowledge --- Source: [Apply at lush.pinpointhq.com](https://lush.pinpointhq.com/en/postings/023a1c6d-b208-46bc-9852-d881686cd1f7?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)