# Team Lead - Account Management

**Company**: Adyen
**Location**: Shanghai
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/adyen/jobs/7764908?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1cfd7031-784

## Description

We’re looking for an experienced and inspirational leader to join the Account Management team at Adyen. You will build, mentor, and coach a team of account managers who are responsible for growing strategic merchant relationships and payments revenue.

You excel in driving revenue, streamlining operations, fostering collaboration, and engaging with executives. As a key contributor in our China business, you'll help shape our culture and team environment, creating future leaders for Adyen.

**Responsibilities**

- Drive commercial growth by providing advice and strategic consultation for your team members on best practices to increase share of wallet, upselling and cross selling, building strong relationships, and bringing valuable insights to your merchants.

- Set clear individual and team goals focused on revenue growth, report on performance and metrics at an executive level;

- Create an inspiring and collaborative environment with an open feedback culture, motivate team members and encourage creativity while understanding training needs;

- Provide coaching in areas as strategic account planning, contract negotiations, product roadmap discussions, and executive engagement;

- Provide strategic and consultative advice to help influence and full-fill the global payments strategy of enterprise companies;

- Collaborate cross-functionally to communicate merchant needs and feedback, impacting Adyen’s product innovation and development, and delivering merchant projects;

- Serve as a thought leader and extensive source of knowledge for your colleagues in the account management team and other company departments;

- Proactively foster a positive working environment for our business and maintain good relationships with external and internal stakeholders.

**Requirements**

- Native in Mandarin with business proficiency in English

- Solid experience in payments, alternative payments methods, or card acquiring industry

- Experience in engaging with C-suites in enterprise companies within e-commerce, digital, online marketplaces or platform industry

- At least 2+ years experience in managing teams

- Experience in revenue driving position with track record of growing share of wallet, cross-selling, upselling is highly desirable

## Skills

### Required
- Mandarin
- English
- payments
- account management
- team management

### Nice to have
- experience in payments, alternative payments methods, or card acquiring industry
- experience in engaging with C-suites in enterprise companies

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/adyen/jobs/7764908?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)