# Payments Fraud Investigator

**Company**: Stripe
**Location**: Dublin
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/stripe/jobs/7554002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1c9caf2d-bfd

## Description

## Job Overview

As a Payments Fraud Investigator, you will play a critical role in safeguarding Stripe's financial ecosystem by investigating high-risk accounts and identifying various forms of fraud.

Stripe is a financial infrastructure platform for businesses. Millions of companies,from the world’s largest enterprises to the most ambitious startups,use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

## Responsibilities

- Analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors.

- Lead root cause analyses to identify gaps in current systems, policies, and strategies, and determine enhancements and process improvements to address emerging fraud risks through collaboration with key stakeholders.

- Drive cross-functional projects aimed at refining operational processes and tools, enhancing the detection and management of fraudulent accounts across our global analyst network.

- Investigate, mitigate, and remediate urgent fraud incidents, such as card testing and account takeover, and manage user responses to high-urgency distributed fraud attacks.

- Communicate regular updates during team and organization-wide business reviews, summarize outcomes of complex investigations for executives, and deliver clear case determinations to users and partner financial institutions.

- Travel to vendor locations to conduct analyst training sessions and knowledge-sharing initiatives, while identifying challenges and enhancing analyst performance to improve overall outcomes.

## Requirements

- 3+ years of experience conducting complex investigations.

- 1+ years of experience leading risk-related projects and initiatives, collaborating effectively with cross-functional stakeholders.

- Demonstrated ability to leverage data to propose solutions for both tactical and strategic challenges.

- Proactive approach to challenging the status quo, with a willingness to question existing processes and advocate for improvements.

- User-centric perspective when addressing challenges, balanced with a pragmatic and solutions-oriented mindset.

- Excellent written and verbal communication skills in both English and Spanish.

- Ability to travel to vendor locations for up to 10% of the year.

## Preferred Qualifications

- Experience in payments, e-commerce, social media, or fintech, mitigating digital/card-not-present fraud.

- Experience investigating and mitigating card testing and account takeover attacks.

- Experience designing fraud/risk workflows, analyst tooling, and processes/procedural workflows.

- Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations.

## Skills

### Required
- complex investigations
- risk-related projects
- data analysis
- fraud detection
- communication skills

### Nice to have
- payments
- e-commerce
- social media
- fintech
- SQL

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/stripe/jobs/7554002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)