# Product Manager - Technical (Salesforce Admin)

**Company**: Mastercard
**Location**: Purchase, New York
**Experience**: senior
**Job type**: full-time
**Salary**: $120,000 - $204,000 USD
**Category**: Product Management
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Purchase-New-York/Product-Manager---Technical--Salesforce-Admin-_R-281099?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1c9bf51c-d8e

## Description

Mastercard’s EDE Salesforce team is seeking a Senior Salesforce Administrator to lead and deliver strategic initiatives on the Salesforce Sales Cloud platform.

This role requires a highly skilled professional with strong administration and consulting expertise, capable of driving complex programs across cross-functional stakeholders.

Key Responsibilities:

- Partner with business stakeholders to capture requirements and translate them into scalable Salesforce solutions within an Agile/SAFe framework

- Act as a bridge between business, technical, and QA teams to ensure alignment on requirements, dependencies, and delivery outcomes

- Drive end-to-end delivery of initiatives, proactively managing timelines, dependencies, and cross-team coordination

- Lead design discussions and contribute to architecture decisions and solution design on the Salesforce Lightning platform

- Support Scrum teams in adhering to Agile best practices, including all ceremonies and delivery standards

- Develop and maintain key documentation such as user stories, functional specs, and design artifacts

- Track and report progress to stakeholders, ensuring transparency and timely issue resolution

- Build and maintain strong relationships with business partners and internal teams

- Provide ongoing recommendations and strategic insights aligned to the product roadmap

- Present demos, prototypes, and solution walkthroughs to business stakeholders

- Influence stakeholders through data-driven insights and thoughtful decision-making

- Lead acquisition integration programs and other high-impact initiatives involving significant system transformation

- Support Salesforce platform expansion across newly integrated entities

- Bring best practices for M&A system integration and data migration

- Manage multiple initiatives and stakeholder engagements simultaneously in a fast-paced environment

- Drive consistent delivery of high-quality, scalable solutions

- Collaborate with cross-functional teams across geographies to define and implement best-fit designs

- Ensure successful outcomes for business use cases while identifying opportunities for continuous improvement

- Provide clear status updates to business and technology leadership

Required Qualifications:

- Salesforce Administrator and Sales Cloud Consultant certifications (required)

- Slack admin experience is a must have

- Proven ability to design and deliver solutions leveraging Salesforce platform capabilities

- Experience in managing CPQ/RCA is a plus

- Experience building or supporting AI-driven or agentic solutions

- Strong understanding of system integrations, ETL processes, and BI tools

- Hands-on experience with data management (data loads, mapping templates, Excel models)

- Exposure to Salesforce Mobile capabilities

- Demonstrated success leading complex, multi-stream projects across global teams

- Strong analytical, problem-solving, and communication skills

- Ability to lead cross-functional teams through influence (matrix leadership)

- Experience presenting to stakeholders and translating technical solutions into business value

- Experience with PSA tools (e.g., FinancialForce) and Order Management systems

- Familiarity with content management platforms (e.g., Seismic)

- Experience managing third-party AppExchange solutions

- Prior experience supporting M&A integrations within Salesforce ecosystems

## Skills

### Required
- Salesforce Administration
- Sales Cloud Consultant
- Slack admin
- Agile
- SAFe
- Salesforce Lightning
- Data management
- System integrations
- ETL processes
- BI tools
- Project management

### Nice to have
- CPQ/RCA
- AI-driven solutions
- Agentic solutions
- Salesforce Mobile
- PSA tools
- Order Management systems
- Content management platforms
- AppExchange solutions

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Purchase-New-York/Product-Manager---Technical--Salesforce-Admin-_R-281099?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)