# Pool Concierge

**Company**: AccorHotel
**Location**: Mexico City, CDMX
**Experience**: entry
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/AccorHotel/744000161166168-pool-concierge?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/pool-concierge-1c6cdda0-2f5/

## Description

We are seeking a Pool Concierge to join our team at AccorHotel in Mexico City. As a Pool Concierge, you will be responsible for providing exceptional service to our guests in the pool area.

Responsibilities:

- Greet and welcome guests to the pool area.

- Assign sun loungers, umbrellas, or cabanas according to availability.

- Provide clean towels and other amenities (sunscreen, water, etc.).

- Take and coordinate food and beverage orders with the service area.

- Supervise the cleanliness and presentation of the pool area.

- Attend to special requests (cabana reservations, celebrations, etc.).

- Inform guests about hotel services, activities, or events.

- Monitor guest behaviour to maintain a safe and pleasant environment.

- Coordinate with other departments (housekeeping, food and beverage, maintenance).

Qualifications:

- Excellent customer service and attitude.

- Effective communication and interpersonal skills.

- Proactivity and ability to anticipate needs.

- Organisation and multitasking skills.

- Problem-solving skills.

- Teamwork skills.

- English language proficiency.

- Previous experience in hospitality, concierge, or customer service (desirable).

- Basic knowledge of food and beverages.

- Good personal presentation.

- Availability to work varied shifts (including weekends and holidays).

- First aid certifications (desirable).

Benefits:

- Opportunities for growth and development within the company.

- Collaborative and dynamic work environment.

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## Skills

### Required
- English
- customer service
- communication
- organisation
- problem-solving
- teamwork

### Nice to have
- previous experience in hospitality
- first aid certifications
- basic knowledge of food and beverages

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/AccorHotel/744000161166168-pool-concierge?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)