# Senior Manager

**Company**: Pfizer
**Location**: Shanghai - Shanghai
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Healthcare

**Apply**: https://pfizer.wd1.myworkdayjobs.com/en-US/PfizerCareers/job/China---Shanghai---Shanghai/Senior-Manager--Technology-Strategy--Engagement---Transformation----_4967782-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/senior-manager-1c0dcbe6-63b/

## Description

We are seeking a Senior Manager to lead one or more capability areas within Technology Adoption, Engagement & Transformation. The successful candidate will combine senior business engagement, adoption, general tech portfolio, experience and governance leadership, and may lead complex CEI PODs from intake through scale and sustainable ownership.

**Key Accountabilities:**

- Own one or more team capability areas end to end, with accountability for roadmap, stakeholder alignment, adoption, controls and measurable outcomes.

- Lead and govern Technology Engagement & Adoption, Technology Product & Service Lifecycle, Experience & Workflow Design, and governance readiness and clearance coordination.

- Contribute technology scouting and market signals into AITO and CEI portfolio processes.

- Lead complex POD formation and execution, resolve cross-functional trade-offs and manage transition into sustained adoption and BAU ownership.

**Required Capabilities & Competencies:**

- Technology engagement and adoption; business transformation; technology product and portfolio lifecycle; technology scouting.

- Experience and workflow design; UX/CX; journey design; agent hand-offs; adoption telemetry and service integration.

- Governance readiness and clearance coordination across legal, privacy, risk, compliance and security stage gates; stakeholder influence; POD collaboration and value realization.

- Bachelor’s degree or above, preferably in Computer Science, Information Technology, Engineering, Design or Management.

- 10+ years of progressive relevant experience, including 5+ years in the pharmaceutical or healthcare industry.

- Agile delivery, product metrics, adoption measurement and evidence-based iteration.

- Demonstrated ability to work across business, product, technology, data and governance stakeholders in a matrixed environment.

**Measures of Success:**

- Timely, high-quality delivery against agreed transformation, adoption, technical portfolio, experience and governance outcomes.

- Higher adoption and measurable value from legacy and AI-enabled products, with effective POD contribution and sustained ownership.

- Better use of telemetry and user insight to improve products, workflows and service integration.

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## Skills

### Required
- Technology Engagement and Adoption
- Business Transformation
- Technology Product and Portfolio Lifecycle
- Technology Scouting
- Experience and Workflow Design
- UX/CX
- Journey Design
- Adoption Telemetry and Service Integration
- Governance Readiness and Clearance Coordination

### Nice to have
- Agile Delivery
- Product Metrics
- Adoption Measurement
- Evidence-Based Iteration
- CSPO / PSPO
- CSM / PSM
- SAFe POPM or SAFe Agilist

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Source: [Apply at pfizer.wd1.myworkdayjobs.com](https://pfizer.wd1.myworkdayjobs.com/en-US/PfizerCareers/job/China---Shanghai---Shanghai/Senior-Manager--Technology-Strategy--Engagement---Transformation----_4967782-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)