# Casualty Specialist

**Company**: Aviva Canada
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: casual
**Salary**: $65,000 to $95,000
**Category**: Insurance
**Industry**: Finance

**Apply**: https://aviva.wd1.myworkdayjobs.com/en-US/External/job/Canada---Ottawa-ON-2100-112-Kent-Street/Intermediate-Senior-Casualty-Specialist---Bodily-Injury-Claims_R-171994?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1bd9cbee-5b5

## Description

At Aviva Canada, we're looking for a Casualty Specialist to handle Bodily Injury (BI) claims in our Protect Claims department. As a Casualty Specialist, you will investigate, evaluate, negotiate, and settle BI claims in accordance with Aviva's procedures and philosophy. You will also provide outstanding service to our customers.

**Key Responsibilities:**

- Interpret and confirm insurance coverage using background knowledge of relevant case law combined with a thorough understanding of policy wordings

- Investigate, evaluate and settle a diverse range of claims pending, including litigated and non-litigated files

- Develop appropriate strategy to direct handle files to conclusion and/or teach Independent Adjusters as needed

- Ensure file reserves are set on a timely and accurate basis, in line with company protocols

- Maintain control over expenses through proactive handling techniques

- On litigated files, work in partnership with defence counsel to develop and implement strategies for bringing files to a timely and cost-effective resolution

- Provide excellent customer and partner communication on claim matters

- Clearly document and summarize file activity

- Understand and adhere to Aviva's claim procedures and guidelines

- Provide superior customer service to our clients and partners

**Requirements:**

- 2-10 years' experience handling bodily injury claims, including both general liability/premises operations claims and auto tort liability

- Ability to work independently and effectively in a fast-paced environment

- Strong working knowledge of third-party liability claims (Bodily Injury, Property, and Auto Physical Damage litigation)

- Mediation, Pre-Trial and Trial experience

- Excellent interpersonal, written and oral communication skills

- Superior organizational skills

- Strong analytical, problem-solving and negotiation skills

- Adaptability, flexibility, willingness to learn and integrity

- Committed team player with a positive outlook

- Post-Secondary education in a related field

- CIP designation would be an asset

**What you'll get:**

- Salary band ranging from $65,000 to $95,000

- Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities

- Hybrid flexible work model

- Outstanding career development opportunities

- Support for your professional development education

- Competitive vacation package with the option to purchase 5 extra days off per year

- Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion

- Corporate wellness programs to support our employees' physical and mental health

## Skills

### Required
- bodily injury claims
- general liability
- auto tort liability
- third-party liability claims
- mediation
- pre-trial
- trial experience
- excellent communication skills
- organizational skills
- analytical skills
- problem-solving skills
- negotiation skills

### Nice to have
- CIP designation

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Source: [Apply at aviva.wd1.myworkdayjobs.com](https://aviva.wd1.myworkdayjobs.com/en-US/External/job/Canada---Ottawa-ON-2100-112-Kent-Street/Intermediate-Senior-Casualty-Specialist---Bodily-Injury-Claims_R-171994?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)