# Senior Software Engineer, People Ops and AI Tools

**Company**: Cloudflare
**Location**: San Francisco, CA
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/cloudflare/jobs/8035679?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1b9e69b6-eb8

## Description

## About the Role

Cloudflare's People team supports 5,000+ employees globally. To scale, we are building an AI-driven operating layer on the Cloudflare Developer Platform to automate workflows, ensure data integrity, and streamline employee support. You will ship production systems for hiring, onboarding, and self-service, using AI to create leverage while designing rigorous guardrails for sensitive employee data.

## What you will build

- AI-assisted intake for request classification, retrieval-augmented responses, and case routing.

- Recruiting automation for Greenhouse job creation and management chain synchronization.

- Self-service tools for policy guidance, approvals, and employee lifecycle changes.

- Durable multi-step Workflows for onboarding, offboarding, and recurring audits.

- AI copilots that summarize context and suggest next actions for human review.

- Data reconciliation systems and exception queues for cross-system accuracy.

- Observable audit pipelines for explainable decision-making.

- Custom interview automation and internal technical assessment tooling.

## The Stack

Leveraging Cloudflare Dev Platform primitives like Workers, Workflows, Access, Hyperdrive (Postgres), R2, and Workers AI / AI Gateway for durable, secure, and observable automation.

## What you will do

- Design and operate AI-assisted workflows using the full Cloudflare stack.

- Integrate People systems via secure API, OAuth, and webhook patterns.

- Collaborate with HR, IT, Legal, and Security to translate operational pain into technical solutions.

- Implement robust authorization, audit logging, and error handling for high-trust data.

## Who you are

- 3-5 years of software engineering experience in building full-stack systems.

- Strong engineering background (TypeScript, Python, or Go) building internal tools or platform services.

- Practical experience with LLMs, RAG, tool calling, and prompt evaluation.

- Expertise in system-to-system integrations, identity, and event-driven workflows.

- Exceptional judgment regarding privacy, data minimization, and operational risk.

## Benefits

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. The company is an equal opportunity employer and welcomes applicants from diverse backgrounds.

## Skills

### Required
- TypeScript
- Python
- Go
- LLMs
- RAG
- tool calling
- prompt evaluation
- system-to-system integrations
- identity
- event-driven workflows

### Nice to have
- React
- Drizzle
- Zod
- Postgres

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/cloudflare/jobs/8035679?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)