# Full Time Branch Ambassador - Eastern Maryland (District Center Cluster)

**Company**: Capital One
**Job type**: full-time
**Salary**: $48,048 - $48,048
**Category**: Customer Service
**Industry**: Finance

**Apply**: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Bowie-MD/Full-Time-Branch-Ambassador---Eastern-Maryland--District-Center-Cluster-_R999654-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1b6c1e32-79f

## Description

At Capital One, you will be the heartbeat of our space as a Branch Ambassador. You will embody our culture of outstanding hospitality, blending friendly service with cutting-edge digital innovation.

**What You'll Actually Do**

- Execute high-volume cash transactions with 100% accuracy, maintaining a compliance-first mindset

- Educate clients on mobile banking, remote deposit capture, and contactless payments

- Identify personal or business goals and pair them with digital tools or banking solutions

- Provide exceptional customer service, balancing efficiency with warmth

**What You Bring**

- A natural gift for making people feel welcome and heard

- Tech fluency, with a love for teaching others how to use digital tools

- Precision and attention to detail, with a focus on getting numbers right

- Adaptability, with a willingness to move fluidly throughout the space

- Curiosity, with a desire to improve the customer journey

**Why Join Us?**

- Work with a mission, focusing on the depth of your impact on customers and the community

- An inclusive environment that invests in your confidence, service mindset, and professional growth

- Comprehensive benefits package, including medical, dental, vision, and prescriptions

**The Perks**

- Day 1 coverage for Medical, Dental, Vision, and Prescriptions

- Paid Time Off

- Education Assistance

- Matching 401(k) contribution up to 7.5%

- Paid Parental Leave

- Mental Health support

- Back-up Child or Elder Care

**Essential Functions**

- Support surrounding branches as needed within a 50-mile radius

- Available to work a flexible schedule, including weekends

- Ability to adapt to business-driven schedule adjustments

- Attend all required training sessions

- Lifting up to 25 pounds and moving/standing for extended periods of time

**Basic Qualifications**

- High School Diploma, GED, or Equivalent Certification

- At least 1 year of Retail, Sales, or Customer Service experience

- At least 6 months of cash handling experience

**Preferred Qualifications**

- Associate's degree

- 2+ years of Retail or Customer-facing experience

- Proficient in G-Suite

- Strong written and oral communication skills

## Skills

### Required
- cash handling
- customer service
- digital innovation

### Nice to have
- G-Suite
- written and oral communication

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Source: [Apply at capitalone.wd12.myworkdayjobs.com](https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Bowie-MD/Full-Time-Branch-Ambassador---Eastern-Maryland--District-Center-Cluster-_R999654-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)