# Senior Account Manager (Mid-Market) - German Speaking

**Company**: Intercom
**Location**: Dublin, Ireland
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/intercom/jobs/7912544?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1b4b16af-388

## Description

As a German Speaking Senior Account Manager (Mid-Market), you will be a key member of the team leading the growth of our existing book of business in EMEA including German speaking regions. We're building a world-class sales organization, and the road ahead is going to be very exciting.

At Intercom, we are focused on building long lasting relationships with our customers. We are asking customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Management team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is opportunity for progression, creativity, and ownership.

Your responsibilities will include:

- Drive Pipeline and Revenue: Independently manage your pipeline by sourcing it through developing your accounts book and outbound efforts within large accounts.

- Secure Customer Renewals: Proactively manage the renewal lifecycle for your book of business to ensure long-term partnership and success.

- Execute a Strategic Sales Process: Employ a structured, data-driven approach to your sales efforts, using data to prioritize activities and deliver accurate weekly forecasting.

- Act as a Consultative Partner: Utilize strategic selling skills like value selling and ROI analysis to solve customer problems. You will multithread within accounts and provide consistent, industry-specific advice throughout the sales and account life-cycle.

- Lead Cross-Functional Account Teams: Align and organize internal resources, such as Solution Engineers, CSMs, Product, Marketing to ensure complex deals are successfully closed.

- Master Product and AI Fluency: Develop a deep understanding of Intercom's product suite, particularly our AI capabilities, and articulate how our solution connects directly to customer KPIs and long-term value.

- Strengthen Customer Relationships: Build strong relationships with customers by understanding their support workflows, business metrics, and executive priorities, positioning yourself as a credible, long-term partner.

If you are a motivated and experienced sales professional looking for a new challenge, please apply for this exciting opportunity.

## Skills

### Required
- Proven Sales Experience
- Business Development Mindset
- Consultative and Strategic Acumen
- Technical and AI Curiosity
- Cross-Functional Influence
- Exceptional Communication
- Growth Mindset
- Fluent German

### Nice to have
- Practical experience in Value Selling
- Command of the Message
- MEDDPICC
- Familiarity selling AI-enabled products or automation tools
- Additional European languages

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/intercom/jobs/7912544?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)