# Software Architect, Reliability Engineering

**Company**: Twilio
**Location**: Remote - US
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $227,840.00 - $335,000.00 per year
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/twilio/jobs/7658259?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1b311d23-674

## Description

Join the team as Twilio's next Reliability Architect. As an Architect in SRE, you will drive the technical strategy, vision and outcomes for Twilio's Reliability Engineering organisation. You will define and lead solutions and initiatives that ensure Twilio products are reliable worldwide, and you will define standards and guide engineering teams on best practices for designing, building, and operating resilient systems.

In this role, you'll:

Partner with senior technical leaders across Twilio to set and communicate the reliability strategy, translating business goals into measurable outcomes.

Influence company-wide architectural decisions while balancing long-term vision with near-term and compliance needs.

Lead the design, implementation, and operation of scalable solutions and paved roads that enable reliable, high-traffic services;

Influence company-wide architectural decisions to focus on availability, performance, resilience, and cost efficiency using Kubernetes, AWS, Terraform, and modern observability.

Ensure integrity and quality across the service lifecycle; design fault-tolerant architectures, incident response, disaster recovery, and capacity/cost management.

Collaborate with product and cross-functional teams to identify reliability risks and convert them into actionable designs, programs, and tooling.

Establish and champion reliability practices and drive systemic improvements.

Mentor and grow engineers and technical leaders

Track and apply emerging SRE, cloud, and large-scale systems best practices; introduce pragmatic innovations that improve reliability at scale.

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

We are always looking for people who will bring something new to the table!

## Skills

### Required
- Reliability Engineering
- Software Engineering
- DevOps
- Cloud Architecture
- Kubernetes
- AWS
- Terraform
- Observability
- Fault-Tolerant Architectures
- Incident Response
- Disaster Recovery
- Capacity Management

### Nice to have
- Data Technologies
- Apache Kafka
- AWS MSK
- Streaming

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/twilio/jobs/7658259?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
