# Senior Network Manager

**Company**: HSBC Technology & Services (USA) Inc.
**Location**: New York, New York
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $157,092.00 to $167,092.00 per year
**Category**: Finance
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612124198?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1b07928e-659

## Description

As a Senior Network Manager, you will provide comprehensive stakeholder support to Global Relationship Managers, client support teams, operational and product development departments. You will supply in-depth technical expertise and market insights on international securities markets within scope.

Your responsibilities will include:

- Contributing specialized knowledge to industry surveys and client RFP responses

- Engaging with operational teams to evaluate agent bank operational performance

- Serving as a primary contact for serious issue escalation between internal stakeholders and agent banks

- Overseeing and managing assigned Agent Relationships

- Leading pricing assessments and Service Level Agreement reviews

- Coordinating and monitoring cross-regional projects and initiatives

- Collaborating with Peer Network Managers to compile and update detailed due diligence documentation and trip notes for review by Compliance and auditors

- Conducting efficiency evaluations of agent banks to ensure optimal service quality is delivered consistently for all external and internal clients

- Monitoring market and regulatory updates in assigned markets (Spanish LATAM) to ensure accuracy of information and that the impacted stakeholders are updated in a timely manner

- Assisting with escalations of queries and requests that may get delayed due to language challenges (Spanish to English)

The role requires a Bachelor's degree in Finance, Business Administration, Risk or a related field and 6 years of progressive, post-baccalaureate work experience in a Markets and Securities Services or Risk or Network Management. You must also have 5 years of experience in compliance, risk, audit or control related roles and 3 years of experience in operations, cash management, relationship management, global custody, broker dealer industry or network management.

In return, you will receive a salary range of $157,092.00 to $167,092.00 per year. HSBC offers a competitive benefits package including a robust Wellness Hub, in a welcoming, diverse, and inclusive work environment. You will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow.

## Skills

### Required
- International securities and cash clearing and settlement practices
- Risk management systems
- Internal audit frameworks and procedures
- Financial analysis
- Relationship management
- Network management
- Compliance
- Risk management
- Spanish language

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612124198?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)