# Sr. Business Systems Analyst, CPQ

**Company**: Elastic
**Location**: United States
**Experience**: senior
**Job type**: full-time
**Salary**: $94,300-$149,200 USD
**Category**: IT
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/elastic/jobs/8304875?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1ae7056f-2ad

## Description

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale , unleashing the potential of businesses and people.

We're looking for a Senior Business Systems Analyst with a focus on Configure, Price, Quote (CPQ) functionalities to bridge the gap between our business and IT development teams.

## Responsibilities

- Gather and document business requirements from stakeholders to inform the development process. Analyze existing CPQ workflows to pinpoint areas for improvement. Translate these requirements into clear technical specifications for the IT teams and facilitate sessions to validate the requirements, ensuring they align with business goals.

- Facilitate effective communication between business and IT development teams. Organize and lead stakeholder meetings to gather input on CPQ functionalities, and consolidate feedback into actionable insights. Build proficient relationships with key stakeholders to understand their needs and coordinate with cross-functional teams to ensure project goals are aligned.

- Identify and document any system defects or issues to facilitate resolution. Collaborate with IT teams to validate solutions after testing is completed. Perform user acceptance testing (UAT) with stakeholders to ensure solutions align with business requirements.

## Requirements

- Bachelor's degree in Business Administration, Computer Science, or a related field

- CPQ certification deemed relevant

- 5+ years with business systems analysis

- 3+ years with CPQ tools and functionalities

- 2+ years with Salesforce platform

- Demonstrated experience in gathering and documenting requirements

- Proficiency in Configure, Price, Quote (CPQ) software

- Solid knowledge of Salesforce CPQ functionalities

- Experience with business process modeling tools

- Knowledge with user acceptance testing (UAT) methodologies

- Knowledge of project management tools for stakeholder coordination

- Experience with documenting workflows for software systems

- Proficiency in data analysis and visualization tools

- Knowledge with Agile and Scrum methodologies

- Ability to use collaboration tools for effective communication

- Successfully led multiple CPQ implementation projects

- Improved CPQ workflow efficiency by over 20% through process analysis

- Successfully collaborated with cross-functional teams to achieve project objectives

- Identified and resolved critical system defects, enhancing overall system performance

- Developed comprehensive technical documentation for CPQ functionalities adopted by the organization

## Benefits

- Competitive pay based on the work you do here and not your previous salary

- Health coverage for you and your family in many locations

- Ability to craft your calendar with flexible locations and schedules for many roles

- Generous number of vacation days each year

- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service

- Up to 40 hours each year to use toward volunteer projects you love

- Embracing parenthood with minimum of 16 weeks of parental leave

## Compensation

The typical starting salary range for this role is: $94,300-$149,200 USD The typical starting salary range for this role in select locations is: $113,300-$179,200 USD

## Skills

### Required
- CPQ certification
- Business systems analysis
- CPQ tools and functionalities
- Salesforce platform
- Business process modeling tools
- User acceptance testing (UAT) methodologies
- Project management tools
- Data analysis and visualization tools
- Agile and Scrum methodologies
- Collaboration tools

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/elastic/jobs/8304875?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)