# Network Engineer Associate

**Company**: GDIT
**Location**: Langley AFB, VA
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Salary**: $55,806 - $74,750
**Category**: Engineering
**Industry**: Technology

**Apply**: https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/USA-VA-Langley-AFB/Tier-1-Network-Monitor-Help-Desk-Support_RQ230907-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1a94e74f-9d6

## Description

Join GDIT's technology leading team supporting the Intelligence, Surveillance, and Reconnaissance (ISR) mission of the Airforce at Langley AFB, VA. As a Network Engineer Associate, you will provide Tie-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise.

Responsibilities:

- Conduct fault management to detect, isolate, and correct abnormal network and information processing system component anomalies on a 24-hours-a-day, seven (7) days-a-week basis

- Monitor all nodes for operational integrity

- Respond to trouble calls

- Initiate and maintain trouble tickets and other logs to document these anomalies as well as corrective actions

- Populate and examine trouble and error logs for troubleshooting and capturing metrics

- Provide technical support to resolve the problem or escalate to the appropriate level

- Monitor and administer network tools for troubleshooting and metrics for trends analysis

- Log all network issues utilizing the 480 ISRW approved system of record for problems, errors, and maintenance

- Provide technical support in data network planning, engineering, and design

- Report all trouble calls upon receipt to the MCC in the DOC and provide hourly updates until resolution

- Provide quarterly metrics illustrating trends and workload to the COR in the form of a PowerPoint presentation

Requirements:

- TS/SCI Clearance

- 3+ years of network operations experience

- Demonstrated knowledge of network monitoring tools

- Shift work

- BA/BS or equivalent

- US Citizenship Required

Benefits:

- 401K with company match

- Comprehensive health and wellness packages

- Internal mobility team dedicated to helping you own your career

- Professional growth opportunities including paid education and certifications

- Cutting-edge technology you can learn from

- Rest and recharge with paid vacation and holidays

## Skills

### Required
- Network Operations
- Monitoring Tools
- Help Desk Support

### Nice to have
- IAT Level II - Security Plus Certification

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Source: [Apply at gdit.wd5.myworkdayjobs.com](https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/USA-VA-Langley-AFB/Tier-1-Network-Monitor-Help-Desk-Support_RQ230907-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)