# Senior Enterprise Account Executive

**Company**: Zendesk
**Location**: Remote, Georgia, United States of America
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $320,000.00-$480,000.00
**Category**: Sales
**Industry**: Technology

**Apply**: https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Remote-Georgia-United-States-of-America/Senior-Enterprise-Account-Executive_R35179?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1a7ef969-af9

## Description

Join Zendesk's AI-focused sales team as a Senior Enterprise Account Executive. Drive growth within dynamic technology markets, transforming customer experiences through AI-driven service solutions for Enterprise organizations.

**Responsibilities:**

- Drive top-line revenue growth by acquiring new Enterprise customers and executing strategies to penetrate top-tier technology and innovation accounts.

- Proactively identify and pursue opportunities to expand AI and automation adoption, cross-selling and upselling Zendesk's solutions to optimize customer outcomes and profitability.

- Create quarterly territory and account plans, outlining strategies and actionable tactics to increase Zendesk's Enterprise market share in the region.

- Develop a deep understanding of Zendesk's AI and CX platform, aligning our technology to customers' business objectives and transformation goals.

- Lead complex, multi-stakeholder sales cycles, including multi-month, value-centric deals with proof of concept stages and AI-enabled solution design.

- Maintain a robust, well-qualified pipeline and accurate forecasting to exceed quarterly and annual revenue goals.

- Build and sustain C-level executive relationships, positioning Zendesk as a trusted advisor in customer experience and AI innovation.

- Collaborate cross-functionally with leadership, Customer Success, Solutions Engineering, and Product teams to deliver cohesive, value-driven solutions.

- Negotiate and close high-value, enterprise-scale deals using a consultative approach and compelling business cases that highlight measurable ROI.

- Stay current with industry trends, AI advancements, and competitive landscapes to effectively position Zendesk in a rapidly evolving market.

**Requirements:**

- 8+ years of cloud/software B2B sales or solution engineering experience, with a consistent record of exceeding sales targets.

- Proven success navigating complex Enterprise sales cycles involving multi-month engagements, proof of concepts, and executive-level stakeholder management.

- Demonstrated success selling into Enterprise organizations ($1B+ in revenue), especially within the technology sector.

- Strong track record of quota attainment (2 of the last 3 years) and recognition for top performance; President's Club membership a plus.

- Skilled in engaging VP and C-level executives, with the ability to articulate the value of AI-powered CX solutions in business terms.

- Strong presentation, negotiation, and closing abilities with consultative selling expertise.

- Experience creating and executing territory and account growth plans that drive measurable results.

- Entrepreneurial spirit, collaborative mindset, and passion for innovation and professional growth.

- Familiarity with key Sales tools, including Salesforce, Outreach, Clari, Seismic, and Looker.

- BA/BS degree or equivalent experience required.

- Willingness to travel as needed for customer and team engagements.

**What You Bring to the Role:**

- New Logo Hunter: Energized by prospecting and winning new business in competitive markets.

- AI & Tech Trailblazer: Expert at using AI-powered tools and data to identify, engage, and convert high-value prospects.

- Executive Communicator: Quickly builds credibility and trust with senior decision makers across business and IT.

- Strategic Closer: Delivers bespoke, innovative solutions that differentiate Zendesk and drive immediate impact.

- Relentless Learner: Continuously adapts, embracing emerging trends to elevate your sales game.

- Collaborative Influencer: Proactively partners across teams sharing best practices in prospecting strategies, sales process, and value positioning to elevate collective new business success.

**Compensation:**

- The US annualized OTE (On Target Earnings) range for this position is $320,000.00-$480,000.00 with a pay mix of 50/50 (base/commission).

## Skills

### Required
- Salesforce
- Outreach
- Clari
- Seismic
- Looker

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Source: [Apply at zendesk.wd1.myworkdayjobs.com](https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Remote-Georgia-United-States-of-America/Senior-Enterprise-Account-Executive_R35179?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)