# UX Researcher

**Company**: Barclays
**Location**: Northampton, Pavilion Drive
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Research
**Industry**: Finance

**Apply**: https://barclays.wd3.myworkdayjobs.com/en-US/External_Career_Site_Barclays/job/Northampton-Barclays-Campus-Pavilion-Drive/UX-Researcher_JR-0000107921?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/ux-researcher-1a287937-cf1/

## Description

We are seeking a UX Researcher to join our Insight and Experience Design (BiXD) team. As a UX Researcher, you will play a key role in understanding our customer's needs, behaviours, and pain points to inform design decisions and encourage insight-led product development.

Responsibilities:

- Delivery of end-to-end research programmes that are highly synergistic with other research and analytics activities

- Collaboration with various departments, including Design, Product, Channel, Marketing, Transformation, and Technology

- Development and testing of prototypes, mock-ups, or value propositions to support concept development and usability feedback

- Monitoring of emerging technologies, industry trends, design best practices, societal changes, and economic trends

- Utilisation of data analytics tools to extract insights from market research, customer surveys, and feedback sessions

- Management of all risk relating to the Insight process, including identification of potential risks and development of strategies to mitigate those risks

Requirements:

- Hands-on experience and strong research craft knowledge covering a range of qualitative and quantitative research methodologies

- Strong experience in analysis and triangulation of insights

- Strong collaboration and communication skills

- Experience in research recruitment, particularly in B2B or challenging-to-recruit industries

Benefits:

- Opportunity to work on projects pan-bank

- Collaborative and dynamic work environment

Values and Behaviours:

- Demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship

- Demonstrate the Barclays Mindset – to Empower, Challenge, and Drive

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## Skills

### Required
- qualitative research
- quantitative research
- data analytics
- collaboration
- communication

### Nice to have
- research recruitment
- B2B research
- storytelling
- presentation skills

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Source: [Apply at barclays.wd3.myworkdayjobs.com](https://barclays.wd3.myworkdayjobs.com/en-US/External_Career_Site_Barclays/job/Northampton-Barclays-Campus-Pavilion-Drive/UX-Researcher_JR-0000107921?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)