# Service Desk System Administrator

**Company**: GDIT
**Location**: Newington, VA
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Salary**: $97,750 - $132,250
**Category**: IT
**Industry**: Technology

**Apply**: https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/USA-VA-Newington/Service-Desk-System-Administrator_RQ227185-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_19d97860-4a6

## Description

As a Service Desk System Administrator supporting a DOW customer, you will play a crucial role in ensuring the smooth operation of IT systems. GDIT is seeking a skilled Service Desk System Administrator to join our team, providing technical support to customers and helping to improve their experience.

**Key Responsibilities:**

- Works independently and with multiple work centers to support the customer

- Relies on the collective team's knowledge and documentation to solve challenges

- Able to work in a fast-paced environment with high expectations

- Supports a mission-focused customer enabling a world-class mission

- Utilizes technical and interpersonal skills to accomplish the work

**Requirements:**

- High School Diploma

- 3 years of related experience

- Customer service skills

- Knowledge of software, hardware, configurations, and architectures

- Troubleshooting skills for hardware and software

- TS/SCI security clearance

**Preferred Skills:**

- Experience with ServiceNow and VDI

**What We Offer:**

- Competitive salary range: $97,750 - $132,250

- Comprehensive benefits package, including medical, dental, and vision plans, 401(k) plan, and paid time off

- Opportunities for career growth and professional development

**Location:** Onsite - Newington, VA

**Scheduled Weekly Hours:** 40

**Travel Required:** Less than 10%

**Telecommuting Options:** Onsite

## Skills

### Required
- Communication
- Technical Training
- Troubleshooting Hardware
- Customer service
- Software
- Hardware
- Configurations
- Architectures

### Nice to have
- ServiceNow
- VDI

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Source: [Apply at gdit.wd5.myworkdayjobs.com](https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/USA-VA-Newington/Service-Desk-System-Administrator_RQ227185-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)