# Relationship Manager - Community Partnerships

**Company**: HomeMade
**Location**: Perth
**Work arrangement**: hybrid
**Category**: Social Care
**Industry**: Healthcare

**Apply**: https://jobs.lever.co/mable/89d7e288-0a2f-4dbe-9e52-c580b00438f1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_19b500d5-efa

## Description

As our Community Relationship Manager, you’ll be the face of HomeMade for our local community coordinators across Australia. You’ll be their go-to person, their champion, and their trusted partner. You’ll help them deliver exceptional service coordination to Home Care Package recipients, and you’ll help us grow a model that puts local people at the heart of aged care.

## Why this role?

- Real impact - Your work directly shapes the quality of care older Australians receive.

- Variety - One week you’re running a workshop, the next you’re solving a complex case with our clinical team or supporting a business development meeting.

- A front-row seat to change - Help coordinators navigate the New Aged Care Act and shape how it’s brought to life.

- Connection - Build real relationships with passionate people in communities across the country.

- Room to grow - Work with senior leaders on strategic initiatives as we scale.

## What your days might look like:

## Building capacity and engagement

- Visit coordinators in person and connect virtually to understand what’s working, what’s hard, and how we can help

- Run workshops and reviews that turn policy into practical, confident everyday practice

- Design and deliver a consistent training program, including a streamlined onboarding experience for new coordinators

- Be the first point of contact for coordinators, making sure they know how to get what they need from HomeMade’s teams and feel at home using the HomeMade Portal

- Guide coordinators through the changes under the New Aged Care Act, from updated policies and training to rolling out changes to customers

## Process improvement and growth

- Partner with coordinators and internal teams to spot and implement improvements

- Help translate strategy into practical procedures and documents, then train coordinators to put them into action

- Support our senior manager with business development initiatives, such as lead sourcing, stakeholder meetings, agreement drafting and sales generation

- Help scale our local community partner model

## What you'll bring:

- A genuine passion for creating a bright future for older Australians

- An enthusiastic, can-do attitude and a hunger to learn and grow

- Proven experience in relationship management, with a knack for building trust and lasting partnerships

- Experience with home care recipients and funding in the aged care or community sector is preferable but not essential.

- Strong problem-solving skills and the ability to find practical solutions that balance the needs of customers, communities and the organisation

- Excellent communication and influencing skills that inspire confidence and drive positive change

- Great time management and the ability to juggle multiple priorities

- Experience planning, delivering and overseeing local community initiatives

- A valid Australian driver’s licence and a willingness to hit the road to regional and rural locations

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- relationship management
- problem-solving
- communication
- influencing
- time management
- community initiatives
- Australian driver's licence

### Nice to have
- experience with home care recipients and funding in the aged care or community sector
- experience working with remote and regional communities

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/mable/89d7e288-0a2f-4dbe-9e52-c580b00438f1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)