# Barista Supervisor **Company**: Bupa **Location**: London **Job type**: full-time **Salary**: Competitive Salary **Category**: Hospitality **Industry**: Healthcare **Apply**: https://bupa.wd3.myworkdayjobs.com/en-US/EXT_CAREER/job/South-West-London/Barista-Supervisor_R1501103?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/job/barista-supervisor-19b357cc-4cc/ ## Description We are seeking a passionate and experienced Barista Supervisor to lead our café operation and coffee service at Cromwell Hospital. As part of Bupa, one of the world's leading healthcare groups, we are committed to delivering exceptional care and service to our patients, visitors, consultants, and colleagues. The successful candidate will oversee the day-to-day operation of the hospital café, ensuring outstanding service, excellent product quality, and compliance with food safety standards. You will supervise the daily operation of the café and coffee service areas, lead and coach Baristas and Café Assistants, maintain high standards of beverage preparation and customer satisfaction, manage stock levels, and ensure accurate cash handling. Key responsibilities include: - Supervising the daily operation of the hospital café and coffee service areas - Leading, coaching, and supporting Baristas and Café Assistants to deliver exceptional service - Maintaining high standards of beverage preparation, product presentation, and customer satisfaction - Managing stock levels, supporting ordering processes, and minimising waste - Ensuring accurate cash handling and till reconciliation procedures are followed - Monitoring compliance with food safety, hygiene, HACCP, and health and safety requirements - Supporting recruitment, induction, and training of team members - Driving continuous improvement through customer feedback, promotional initiatives, and retail performance analysis To be considered for this role, you will need: **Essential Skills:** - Previous experience in a hospitality, café, coffee shop, or retail food environment - Experience leading or supervising a customer-facing team - Strong customer service and interpersonal skills - Good understanding of food safety, hygiene, and allergen management - Ability to work efficiently in a busy environment while maintaining excellent attention to detail - Confident communication skills and the ability to build positive working relationships - Basic IT skills and confidence using electronic systems - Flexible approach to working patterns as required by the business **Desirable Skills:** - Experience within a healthcare, private hospital, or premium hospitality environment - Food Safety Level 2 qualification or willingness to obtain one - Experience using EPOS or tablet-based ordering systems In return for your hard work, we offer a competitive salary and excellent benefits, including: - 25 days holiday, increasing through length of service, with option to buy or sell - Enhanced pension and life insurance - Support with travel costs via a season ticket loan or cycle to work scheme - Access to our Health Services, ensuring you can access support when you need it - Discounted dental insurance - Annual performance-based bonus - Bupa health insurance as a benefit in kind - An enhanced health and wellbeing programme including Employee Assistance Programme and access to wellbeing support - Access to discounts at a wide variety of gyms and fitness facilities across the UK For more fresh new jobs, check out [yubhub.co](https://yubhub.co/). ## Skills ### Required - hospitality experience - team leadership - customer service - food safety - interpersonal skills - communication skills - basic IT skills - flexible working ### Nice to have - healthcare experience - premium hospitality experience - Food Safety Level 2 qualification - EPOS experience --- Source: [Apply at bupa.wd3.myworkdayjobs.com](https://bupa.wd3.myworkdayjobs.com/en-US/EXT_CAREER/job/South-West-London/Barista-Supervisor_R1501103?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)