# Health Club - Todas las posiciones

**Company**: Soho House
**Location**: Eivissa, Balearic Islands
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://job-boards.greenhouse.io/sohohouseco/jobs/4577964101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_19af37fa-958

## Description

Soho Farmhouse Ibiza is set in a working olive grove and brings all the things we love about Soho Farmhouse in Oxfordshire to members living and visiting the White Island. As a Lead wellness receptionist, you will be responsible for greeting and welcoming members and guests, managing check-in and check-out processes, handling phone calls and emails, and maintaining a tidy and welcoming reception area.

Responsibilities:

- Greet and welcome members and guests, ensuring a friendly and professional experience.

- Manage check-in and check-out processes for members and day visitors.

- Manage the team and carry out the Wellness manager's instructions.

- Be the person in charge in the absence of the Wellness manager.

- Handle phone calls, emails, and in-person inquiries about health club services, classes, and facilities.

- Manage bookings for spa treatments, personal training sessions, and group classes.

- Process payments for services, memberships, and retail products accurately.

- Maintain a tidy and welcoming reception and lobby area.

- Communicate effectively with the fitness, spa, and housekeeping teams to ensure smooth operations.

- Support membership sales by providing information and tours to prospective members.

- Uphold confidentiality, professionalism, and data privacy at all times.

Requirements:

- Previous experience in a receptionist, front-of-house, or customer service role, ideally in a health club, spa, or hospitality environment.

- Strong interpersonal and communication skills.

- Confident with booking systems, point-of-sale systems, and basic computer skills.

- Professional, approachable, and well-presented.

- Able to multitask and work under pressure while maintaining excellent service.

- Fluent in English.

- Organised and reliable.

- Analytical profile.

- Ability to handle feedback to achieve member satisfaction.

- Ability to multitask and work in a fast-paced environment.

- Ability to understand and follow written and verbal instructions.

Physical Requirements:

- Must be over the age of 18.

- Must be able to seize, grasp, turn and hold objects by hand.

- Able to work on your feet for at least 8 hours.

- Occasionally kneel, bend, crouch and climb as required.

Benefits:

- Nutritious meals whilst on shift.

- Continuous training to develop yourself personally and professionally.

## Skills

### Required
- English
- booking systems
- point-of-sale systems
- basic computer skills
- interpersonal skills
- communication skills

### Nice to have
- previous experience in a receptionist, front-of-house, or customer service role

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/sohohouseco/jobs/4577964101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)