# Associate, Key Account Management - Expansion

**Company**: Grab
**Location**: HCMC
**Work arrangement**: remote
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Grab/744000144452589-associate-key-account-management-expansion?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_19ac7e7f-6af

## Description

GrabFood, a food delivery platform in Southeast Asia, is looking for an Associate, Key Account Management - Expansion to join our team.

You will manage our merchant partners, ensuring their success on the GrabFood platform, and report to Manager, Key Account Management - Expansion.

The Critical Tasks You Will Perform:

- Manage a portfolio of important merchants with a focus on building lasting relationships and increasing profitability/revenue.

- Communicate with important merchants for merchant-funded promo programs, partnerships, new products, and new features.

- Identify bottlenecks and potential issues related to merchant operations and provide solutions to these issues.

- Improve growth of important accounts by analyzing data and developing plans to increase profitability/revenues aligned with country targets.

- Implement business improvement projects to create value for both merchants and Grab.

- Evaluate strategic and partnership opportunities, performing a broad range of quantitative and qualitative analyses.

- Work across departments to tailor merchant-specific needs, such as customized reporting, marketing support, and integrations, and lead by collaborating with merchants and operations teams.

- Stay updated on industry trends, new technologies and changing consumer preferences in F&B.

- Gather feedback and look for ways to improve skills and performance in the role.

- Coordinate with the merchant and departments to further develop services within the Grab ecosystem, including omnichannel, GrabMart..

QUALIFICATIONS:

- Bachelor's degree in Business Administration, Marketing, or a related field.

- 2 years' experience in account management, business development, partnerships, or an equivalent role.

- Experience with the food delivery industry and e-commerce market trends.

- Experience establishing communication and engagement with prospects.

- Experience working in the food delivery or e-commerce industry.

Life at Grab:

- Term Life Insurance and comprehensive Medical Insurance.

- GrabFlex, creating a benefits package that suits your needs and aspirations.

- Parental and Birthday leave, and Love-all-Serve-all (LASA) volunteering leave.

- Confidential Grabber Assistance Programme.

- FlexWork arrangements such as differentiated hours.

## Skills

### Required
- Business Administration
- Marketing
- Account Management
- Business Development
- Partnerships
- Food Delivery Industry
- E-commerce Market Trends

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Grab/744000144452589-associate-key-account-management-expansion?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)