# Carrier Manager

**Company**: Amazon
**Location**: Mexico City
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: E-commerce
**Wikidata**: https://www.wikidata.org/wiki/Q3884

**Apply**: https://amazon.jobs/en/jobs/10554222/carrier-manager-cross-border-ops-amazon-transportation-services?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_19ac5c74-7e3

## Description

We are seeking a Carrier Manager to join Amazon Transportation Services. As a Carrier Manager, you will be responsible for program management of border crossing operations, enabling the access of products from US Fulfillment to our customers in Mexico.

The ideal candidate will drive 3P carrier performance for warehouse, sorting, imports, and transportation processes. You will be expected to drive continuous improvement and design operations that guarantee quality, speed, and cost to serve for our customers.

Key responsibilities:

- Conduct daily, weekly, and monthly business reviews with carriers to ensure data-driven improvements

- Drive continuous improvement projects in 3P managed operations

- Execute tactical decisions for the benefit of customers

- Understand customs and border crossing complexities to make short-term decisions and design long-term solutions

- Define mechanisms to audit and improve 3P performance

- Document standard work and conduct training

Requirements:

- 3+ years of program or project management experience

- 3+ years of working cross-functionally with tech and non-tech teams experience

- 3+ years of defining and implementing process improvement initiatives using data and metrics experience

- Bachelor's degree

- Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL

- Experience defining program requirements and using data and metrics to determine improvements

Preferred qualifications:

- 3+ years of driving end-to-end delivery and communicating results to senior leadership experience

- 3+ years of driving process improvements experience

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Experience building processes, project management, and schedules

## Skills

### Required
- program management
- process improvement
- data analysis
- Excel
- SQL
- stakeholder management

### Nice to have
- end-to-end delivery
- process improvements
- project management
- schedules

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Source: [Apply at amazon.jobs](https://amazon.jobs/en/jobs/10554222/carrier-manager-cross-border-ops-amazon-transportation-services?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)