# Clinical Data Management Lead **Company**: IQVIA **Experience**: senior **Job type**: full-time **Category**: Healthcare **Industry**: Healthcare **Apply**: https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Bangalore-India/Sr-Data-Team-Lead_R1569010?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_18f76606-563 ## Description Independently manage end-to-end delivery of data management services for single/multi-service projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical Data Management (CDM) team to provide high-quality data management products that meet customer needs. Key Responsibilities: - Client Management: Serve as primary point of contact for customer on data management deliverables - Manage multiple large studies or program of studies (possibly global) - Provide leadership and senior support to Data Team Leads (DTLs) on multiple large global studies/programme of global studies - Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise - Lead direct negotiations with customer, e.g., timelines, financial, process, resources - Maintain strong customer relationships - Ensure open communications with customer and IQVIA management to independently manage and meet contractual obligations Service Management: - Meet with Data Operations Coordinator (DOC) and/or Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables - Provide training and development on data management expertise to junior team members - Establish strong communications with Data Operations team, functional leads, project managers and all other stakeholders - Independently manage DM service delivery with comprehensive DM process and technical expertise in executing projects - Serve as the escalation point for unresolved data issues - Independently work with client data managers, vendors, internal team members for resolution - Ensure appropriate resources are assigned to meet project deliverables - Create and/or review and sign-off on all data management plan (DMP) documents - Ensure service and quality meet agreed upon specifications per the DMP and contract/SOW - Implement proactive quality management plans across multiple projects/programmes/customer account - Manage service performance and provide leadership to identify root causes of issues and implement remedial actions - Continuously look for opportunities to improve service - Develop and work with team to implement plan to re-organise and drive change (possibly across a customer account) - Ensure timely follow-up and resolution of compliance issues - Serve as Subject Matter Expert (SME) - Provide leadership and expertise in a specific CDM task or technology - Serve as customer site lead for one or more customers - Train and mentor junior DTL staff in DM expertise - May coordinate the work of more junior DTL staff - Independently maintain internal tracking databases and systems Financial Management/Business Development Support: - Independently manage SOW/budget - Review financial reports on a monthly basis and participate in project reviews as requested - Identify out of scope tasks and track change orders to completion - Participate in pricing discussions across customer account - Serve as Project Manager for single service DM projects, including financial tracking, revenue recognition, and invoicing - Independently support RFP process (review RFP documents, pricing, attend bid defense) Other: - Independently bring process improvements and solutions to the CDM team/CDM department - Lead a focus team or global or local best practice team - Communicate lessons learned and/or present in CDM workshop(s) - Manage the development and implementation of new technology or tool - Present at professional conferences and/or publish articles in professional journals - Provide review and expert opinion in developing, revising, and maintaining core operating procedures and work instructions - Perform other duties as directed by the functional manager ## Skills ### Required - Good Clinical Practices - data management - project management - leadership - communication - problem-solving ### Nice to have - Medical Terminology - Pharmacology - Anatomy - Physiology --- Source: [Apply at iqvia.wd1.myworkdayjobs.com](https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/Bangalore-India/Sr-Data-Team-Lead_R1569010?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)