# Adoption Strategist - ANZ

**Company**: ElevenLabs
**Location**: Sydney
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://elevenlabs.io/careers/3f35aa7c-92a7-45c5-96b4-55969309bbe2/adoption-strategist-anz?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_18f02091-f6a

## Description

We are seeking an Adoption Strategist to join our team in the ANZ region. As an Adoption Strategist, you will design and run programs that drive corporate and mid-market customers to activate their core use case and expand into new ones.

Responsibilities:

- Drive strong adoption by building and delivering scalable enablement and activation programs that educate customers on best practices

- Develop deep product expertise across the entire ElevenLabs platform

- Proactively audit customer agents' prompts, configurations, and feature setup to identify gaps

- Track and drive key leading and lagging adoption metrics

- Partner with Account Management and CX to deliver targeted adoption and enablement campaigns

- Engage with external implementation partners and internal teams to help unify adoption strategy across the customer journey

- Partner with leadership on high-impact initiatives that support the local GTM team and global results

Requirements:

- 6+ years in adoption, customer/partner enablement, digital CS programs, enterprise growth, or similar role

- Experience with voice AI, TTS, conversational AI, or developer-facing products

- A track record of building adoption-focused programs from the ground up

- You think in systems but are creative, and you're always asking 'how do we scale or automate this'

- Extremely analytical, with the ability to identify trends easily and use them to close gaps

- Comfortable driving cross-functional outcomes without direct authority

- Experience managing a high-volume book of business at scale, mid-market or commercial segment

- Language Requirements - Must be fluent in English

## Skills

### Required
- adoption
- customer enablement
- digital CS programs
- enterprise growth
- voice AI
- TTS
- conversational AI
- developer-facing products

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Source: [Apply at elevenlabs.io](https://elevenlabs.io/careers/3f35aa7c-92a7-45c5-96b4-55969309bbe2/adoption-strategist-anz?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)