# Data Center Engineer

**Company**: IT Infrastructure
**Location**: Singapore, Singapore
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://mlp.eightfold.ai/careers/job/755955558809
**Canonical**: https://yubhub.co/jobs/job_18efd739-97e

## Description

We are looking for an additional Datacentre Engineer to own the day-to-day operation of our Singapore datacentre and office technology rooms. The role requires strong hands-on datacentre management experience and CCNA-level networking knowledge, with a strong desire to develop and apply tooling, automation, and integration to improve reliability and efficiency.

Key Responsibilities:

Datacentre & Tech Room Operation

- Own the physical operation of the datacentres (power, cooling, space, cabling, security) and office technology rooms.

- Perform racking/stacking, structured cabling (copper/fibre), labelling, patching, and cable hygiene.

- Manage hardware lifecycle: installation, upgrades, moves/adds/changes, and decommissioning of servers, storage, and network gear.

- Coordinate and perform hardware replacements including RMAs with local and international vendors.

- Conduct regular inspections and capacity checks (power, cooling, space, ports) and proactively flag risks.

Infrastructure Monitoring, Incident & Change Management

- Monitor infrastructure and environmental alerts, respond to incidents, and perform first-line troubleshooting.

- Work within established ITIL/ITSM processes for incident, request, and change management (ServiceNow and Jira).

- Participate in maintenance windows and on-call/extended-hours work as needed for a 24x7 environment.

- Maintain accurate records (rack elevations, patch maps, serials, locations) in CMDB/asset inventory (ServiceNow and Nlyte).

Network Operations Support (CCNA-Level)

- Support deployment and basic configuration of network devices (switches, routers, firewalls, load balancers) under direction of Network Engineering.

- Perform physical connectivity tasks: patching, validating links, assigning and validating VLANs, and basic Layer 2/3 troubleshooting.

- Assist with basic configuration changes (e.g., access ports, trunks, simple routing changes) following strict change control.

Tooling, Automation & Integration

- Use and help enhance DCIM, monitoring, logging, and ITSM ecosystem for visibility and control of the datacentre estate.

- Contribute to the development of light automation to reduce manual tasks (inventory updates, checks, reporting).

- Contribute to the integration of the datacentre-related dataset with central platforms (CMDB, monitoring, capacity tools) via APIs and CLI tools.

- Contribute to and improve runbooks, SOPs, and documentation to standardize and automate recurring activities.

Risk, Compliance & Best Practice

- Adhere to security, compliance, and governance in accordance with the regulatory requirements for structured cabling and infrastructure.

- Follow strict access control, audit, and change procedures in line with local building management and colocation facility requirements applicable to datacentre facilities.

- Ensure all activities are performed with safety, resilience, and high availability in mind to support Millennium operations.

Essential Qualifications & Experience

- 5+ years in a datacentre or large-scale infrastructure environment (financial services or other mission-critical environments a plus).

- Proven experience managing racks, cabling, hardware installation, and decommissioning in multi-cabinet environments.

- Experience supporting office technology rooms / comms rooms (IDF/MDF) in addition to core datacentres.

- Prior experience working within carrier-neutral datacentre environments is highly desirable.

Datacentre & Hardware Skills

- Strong hands-on skills in racking/stacking, structured cabling (copper and fibre), and patch management.

- Understanding of datacentre power and cooling (PDUs, UPS, dual feeds, capacity management, hot/cold aisle concepts).

- Experience with remote management technologies (IPMI, iDRAC, iLO, console servers, OOB management).

Networking Skills (CCNA-Level)

- Solid understanding of TCP/IP, VLANs, trunking, basic routing, subnetting, and access control concepts.

- Ability to perform basic configuration and CLI-based troubleshooting on enterprise switches and routers.

- CCNA certification (or equivalent knowledge/experience) strongly preferred.

Tooling, Automation & Integration

- Comfortable working with ITSM and CMDB tools (e.g., ServiceNow, Jira Service Management) for tickets and asset management.

- Basic scripting ability (Python, PowerShell, or Bash) for task automation and data manipulation.

Desired Skills & Attributes

- Experience with DCIM tools and visual rack/patch management (e.g., Nlyte, NetBox or similar).

- Strong documentation skills (rack diagrams, patching schematics, runbooks, standard operating procedures).

- High attention to detail, strong sense of ownership, and ability to work independently.

- Clear and concise communication skills; able to coordinate with local facility management, vendors, and global teams across time zones.

- Ability to liaise with local vendors, building management, and colocation facility staff.

## Skills

### Required
- Datacentre management
- CCNA-level networking knowledge
- Racking/stacking
- Structured cabling
- Patch management
- Remote management technologies
- TCP/IP
- VLANs
- Trunking
- Basic routing
- Subnetting
- Access control
- ITSM and CMDB tools
- Scripting ability

### Nice to have
- DCIM tools
- Visual rack/patch management
- Documentation skills
- Attention to detail
- Communication skills