# Brand Excellence Specialist

**Company**: Crumbl
**Location**: Provo, UT
**Work arrangement**: onsite
**Experience**: mid
**Job type**: Full Time
**Category**: Legal
**Industry**: Other

**Apply**: https://jobs.lever.co/crumbl/0bf87bf6-b904-4601-a2d4-af00d27074ad?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_18d47050-036

## Description

The Brand Excellence Specialist plays a critical role in monitoring store compliance, issuing legal notices, and coordinating with internal teams to ensure adherence to franchise agreements and brand standards.

## Responsibilities

- Monitor compliance-related reports and communication channels for trends

- Investigate reported issues using available documentation, state law reviews, and internal policies

- Review compliance evidence to verify violations

- Exercise discretion in determining the severity of compliance issues and recommend corrective actions to Franchise Partners and internal stakeholders

- Coordinate in the drafting and issuing of compliance notices, ensuring required timelines are met

- Follow up on pending emails and notices to ensure timely resolution and documentation

- Provide consultative guidance to Franchise Partners regarding compliance risk and Brand excellence strategies

- Maintain detailed compliance records and contribute to the improvement of legal and compliance tracking systems

- Escalate issues through the defined legal and compliance communication chain

## Qualifications

- A Bachelor’s degree in Business, Compliance, Legal Studies, or related field, with at least 2 years of relevant experience in compliance, operations, or brand protection

- Strong organisational and time-management skills, with the ability to manage daily workflows and multiple priorities

- Strong analytical skills with the ability to track, interpret, and document compliance metrics

- Excellent communication and coordination skills, with experience working across multiple departments

- Detail-oriented with strong investigative and documentation abilities

- Familiarity with franchise operations and franchise legal requirements is preferred

- Proficiency with reporting tools, CRM systems, or compliance tracking platforms is preferred

## Additional Information

### Benefits & Perks

- Medical, dental, and vision benefits

- 15 days PTO/year

- 10 paid holidays

- Paid parental leave

- Personal phone bill reimbursement

- Gym reimbursement

- Corporate DoorDash® DashPass membership

- Regular company and team activities

- 401k with competitive matching contribution plan

- Excellent opportunities for career growth

## Skills

### Required
- compliance
- investigative skills
- analytical skills
- communication skills
- organisational skills

### Nice to have
- franchise operations
- franchise legal requirements
- reporting tools
- CRM systems
- compliance tracking platforms

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/crumbl/0bf87bf6-b904-4601-a2d4-af00d27074ad?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)