# Intern – Regional Coordination, Process Optimization and Digital Workflow Solutions (Regional Coordination and Support Unit (RCSU))

**Company**: International Organization for Migration (IOM)
**Location**: Geneva, Switzerland
**Experience**: entry
**Job type**: internship
**Category**: IT
**Industry**: Consulting

**Apply**: https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/23478?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_18b29744-c43

## Description

The Internship Programme aims at attracting talented students and graduates who have a specific interest in, or whose studies have covered, areas relevant to IOM programmes and activities.

The Regional Coordination and Support Unit (RCSU) plays a critical role in connecting Headquarters (HQ) and Regional Offices (ROs), ensuring smooth coordination and effective support across IOM’s global operations.

**Responsibilities**

- Design, develop and maintain SharePoint sites, Power Apps and Power BI dashboards to support RCSU coordination, reporting and information management functions.

- Contribute to the enhancement of knowledge-sharing platforms to ensure accessibility and usability for global and regional stakeholders.

- Design and produce visually clear digital communication pieces (dashboards, templates, workflow visuals) for use across HQ, Regional Offices and Country Offices.

- Support process mapping and optimization to streamline workflows across regional coordination functions.

- Assist in preparing materials and briefings for technical meetings, workshops and consultations involving HQ and regional stakeholders.

- Collaborate with cross-functional teams to identify opportunities for operational improvement through innovative digital solutions.

- Gain a comprehensive understanding of IOM institutional processes, strategies and governance mechanisms relevant to RCSU initiatives.

- Support the design, testing and iteration of AI-assisted workflows within approved IOM enterprise tools.

- Provide practical support to a initiative developing AI-supported solutions for the Executive Office Special Advisers.

**Learning Objectives**

- Develop basic skills in coordination across the Organization.

- Gain exposure to IOM's institutional tools and procedures.

- Build professional skills in teamwork, communication, and organization.

**Qualifications**

- Bachelor’s degree in Information Management, Information Technology, Business Process Management, or a related field.

- Practical experience with Power Apps and the broader Microsoft 365 ecosystem.

- Practical experience using generative AI tools.

- Demonstrated proficiency with Microsoft Power BI, including dashboard design and data visualization, and with SharePoint site and workflow development.

- Demonstrated knowledge of digital transformation tools and AI applications.

- Fluency in English is required (oral and written).

**Benefits**

- Depending on experience and location, interns are granted a small monthly stipend to help offset costs.

- IOM covers Interns against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the internship.

## Skills

### Required
- Microsoft Power BI
- SharePoint
- Power Apps
- AI-assisted workflows
- Digital transformation tools

### Nice to have
- French
- Spanish

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Source: [Apply at fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/23478?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)