# Staff Program Manager, CCO Programs

**Company**: GitLab
**Location**: Remote, Canada; Remote, United States
**Work arrangement**: remote
**Experience**: staff
**Job type**: full-time
**Salary**: $139,200-$235,200 USD
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/gitlab/jobs/8822279002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_189e7ad4-3e5

## Description

GitLab is seeking a Staff Program Manager, CCO Programs to run cross-functional initiatives on the Chief Customer Officer's (CCO) priority list.

The successful candidate will own execution and business outcomes across CCO-level programs, including go-to-market transformation, renewal and retention motions, product feedback loops, and executive sponsorship for top accounts.

Responsibilities:

- Turn CCO direction into workstreams with clear owners, dependencies, and timelines.

- Coordinate senior stakeholders across Sales, Customer Experience, Product, Marketing, Renewals, Professional Services, Data, and Enablement.

- Surface stalled work, unowned risks, and slipping timelines.

- Recommend scope changes, re-sequencing, or ending a program when it is not delivering value.

- Drive follow-through from executive meetings by tracking decisions and action items to completion.

- Track program health using data and connect execution to retention, expansion, adoption, and ARR outcomes.

Requirements:

- Experience leading complex, cross-functional strategic programs at the executive level.

- Experience in Customer Experience, go-to-market, or revenue-facing functions.

- Ability to influence senior stakeholders and hold them accountable without formal authority.

- Judgment to make high-stakes tactical recommendations under ambiguity.

- Data fluency to assess program health and diagnose where work is breaking down.

- Strong written and verbal communication.

The base salary range for this role is $139,200-$235,200 USD.

Benefits include:

- Benefits to support health, finances, and well-being

- Flexible Paid Time Off

- Team Member Resource Groups

- Equity Compensation & Employee Stock Purchase Plan

- Growth and Development Fund

- Parental Leave

## Skills

### Required
- program management
- cross-functional leadership
- data analysis
- communication

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/gitlab/jobs/8822279002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)