# Salesforce Administrator - Assistant Vice President

**Company**: iCapital
**Location**: Toronto, ON
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: CAD 95,000 to CAD 110,000
**Category**: IT
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/icapitalnetwork/jobs/8833783002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_18852499-af3

## Description

iCapital is seeking a Salesforce Administrator to oversee its Salesforce estate across multiple organisations, supporting various teams. You will ensure platform stability, data quality, and commercial capability.

Responsibilities:

- Handle daily Salesforce operations, including user requests and stakeholder communication.

- Assess, document, and enhance Salesforce configurations across multiple organisations.

- Translate business requirements into scalable solutions.

- Configure standard Salesforce tools like Flows, approval processes, reports, and dashboards.

- Manage user and license administration.

- Collaborate with an external delivery partner and take ownership of complex configurations.

- Maintain sandbox environments for testing and deployment.

- Troubleshoot and fix bugs as needed.

- Monitor Salesforce releases and recommend improvements.

- Provide platform updates and user training.

Qualifications:

- 5-7+ years of hands-on Salesforce Admin experience.

- Bachelor’s degree or equivalent experience in a related field.

- Salesforce Administrator certification required; Advanced Administrator certification a plus.

- Experience with Salesforce Data Cloud, Agentforce, Marketing Cloud, or integrated platforms like HubSpot, Cvent, or Tableau is preferred.

- Familiarity with financial services, fintech, or alternative investments is advantageous.

- Excellent communication skills and attention to detail.

- Ability to document processes and contribute to internal knowledge management.

- Comfortable working independently and collaboratively.

Benefits:

- Work in the office Monday-Thursday, with flexibility to work remotely on Friday.

- Base salary range: CAD 95,000 to CAD 110,000.

- Comprehensive benefits package, including competitive total compensation, bonus, equity, medical, dental, vision, prescription, life insurance, and long-term disability coverage.

## Skills

### Required
- Salesforce Admin
- Salesforce configuration
- User administration
- Troubleshooting

### Nice to have
- Salesforce Data Cloud
- Agentforce
- Marketing Cloud
- HubSpot
- Cvent
- Tableau
- Financial services
- Fintech
- Alternative investments

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/icapitalnetwork/jobs/8833783002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)