# Intermediate AI-Enabled DevOps Engineer

**Company**: PointClickCare
**Location**: Salt Lake City, UT
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Salary**: $106,000 - $118,000 a year
**Category**: Engineering
**Industry**: Healthcare

**Apply**: https://jobs.lever.co/pointclickcare/94b85a28-9893-48c5-a2bb-a50175887ef1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_18842e0f-3df

## Description

At PointClickCare, our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

As an Intermediate AI-Enabled DevOps Engineer, you will design, build, and operate scalable cloud infrastructure and developer platforms that support both application and AI-driven workloads. You will be part of our growing team of top engineers with the ability to directly impact the success of the organization.

**Responsibilities:**

- Design, implement, and operate cloud-native infrastructure for production workloads.

- Build and maintain CI/CD pipelines for applications and ML systems.

- Develop and manage infrastructure-as-code to ensure consistency, scalability, and repeatability.

- Improve deployment reliability through automation, testing, and rollout strategies.

- Support AI/ML workloads, including model deployment, scaling, and monitoring.

- Integrate AI-assisted tools into DevOps workflows to improve alert quality and noise reduction, incident triage and root-cause analysis, capacity planning and performance optimization.

- Design and maintain observability solutions using metrics, logs, and traces.

- Participate in on-call rotations and lead incident response for complex issues.

- Continuously improve system resilience through proactive automation.

- Partner with application, platform, and data teams to deliver reliable systems.

- Provide technical guidance and code reviews for DevOps team members.

- Contribute to architecture discussions and influence technical direction within your domain.

- Document standards, runbooks, and best practices.

**Requirements:**

- 3-5 years of progressive experience designing and implementing large-scale, automated infrastructure and CI/CD Pipelines.

- Strong experience with cloud platforms (AWS, GCP, or Azure).

- Hands-on expertise in cloud-native architectures and microservices, Infrastructure as Code (Terraform, IaC 2.0, etc.), Containers and Kubernetes, CI/CD systems (GitHub Actions, GitLab CI, Jenkins, ArgoCD).

- Strong knowledge-level of CI/CD best practices, GitOps workflows and deployment strategies (blue/green, canary).

- Proficiency in scripting or programming (Python, Bash, Go, etc.).

- Demonstrated ability to write custom scripts for deployment, monitoring and system tasks.

- Experience with monitoring, logging, and alerting tools.

- Exposure to AI/ML workloads.

**Nice-to-haves:**

- Experience in healthcare technology or other highly regulated SaaS environments (financial services, government).

- Experience with AI-driven monitoring or AIOps tools.

- Knowledge of cloud cost optimization strategies.

- Advanced certifications: AWS Certified DevOps Engineer-Professional, Microsoft Certified DevOps Engineer Expert, Certified Kubernetes Administrator (CKA).

- Experience with security automation and DevSecOps practices.

**What you'll bring:**

- Strong Hands-On Expertise.

- Ability to own systems from design through production support.

- Practical understanding of distributed systems and cloud infrastructure.

- Bias toward automation, observability, and operational excellence.

- Growth-Oriented Leadership.

- Willingness to mentor and support teammates.

- Comfort collaborating across functions and advocating for better practices.

- Ability to communicate trade-offs clearly and constructively.

- Strong knowledge of containerization and orchestration (Docker, Kubernetes).

- Experience with monitoring and observability tools (Prometheus, Grafana, ELK, Datadog).

- Solid understanding of networking, security principles, and high-availability architectures.

- Strong problem-solving skills and ability to work in complex, distributed environments.

**Benefits & Perks:**

- Benefits starting from Day 1!

- Retirement Plan Matching.

- Flexible Paid Time Off.

- Wellness Support Programs and Resources.

- Parental & Caregiver Leaves.

- Fertility & Adoption Support.

- Continuous Development Support Program.

- Employee Assistance Program.

- Allyship and Inclusion Communities.

- Employee Recognition … and more!

## Skills

### Required
- cloud-native architectures
- Infrastructure as Code
- Containers and Kubernetes
- CI/CD systems
- scripting or programming
- monitoring, logging, and alerting tools
- AI/ML workloads

### Nice to have
- Experience in healthcare technology
- AI-driven monitoring or AIOps tools
- cloud cost optimization strategies
- Advanced certifications
- security automation and DevSecOps practices

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/pointclickcare/94b85a28-9893-48c5-a2bb-a50175887ef1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)