# Product Manager

**Company**: Trainline
**Location**: London, Greater London
**Work arrangement**: hybrid
**Job type**: full-time
**Salary**: £70K - £80K
**Category**: Product Management
**Industry**: Technology

**Apply**: https://jobs.ashbyhq.com/trainline/eaac0c3e-9c94-4c7e-8b30-b84389255127?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/product-manager-1839af9a-669/

## Description

We are seeking a Product Manager to join our Core Experience team at Trainline. As a Product Manager, Booking Conversion, you will own the customer experience from the moment someone chooses a journey to a confirmed booking, setting clear goals for conversion and revenue while enabling other teams with a stake in the journey.

Responsibilities:

- Own the customer experience from the moment someone chooses a journey to a confirmed booking

- Run quick cycles of experimentation by forming hypotheses, testing ideas, learning from the results and iterating

- Use customer insight and data to understand where people hesitate or leave, and decide where to invest limited team capacity

- Build a deep understanding of how rail works in different markets and with different carriers

- Balance wider business goals from other teams against keeping the journey simple and low in friction for customers

- Partner closely with the Supply, Search, New Business, and Payments platform teams, alongside design, data and engineering

- Communicate openly with a wide range of stakeholders, including commercial colleagues

- Bring AI tools into your everyday work, such as prototyping, analysis and delivery

Requirements:

- Experience improving conversion in a digital booking, checkout or purchase journey

- Hands-on experience designing and running experiments

- A customer-first mindset, with the ability to combine customer insight and data to make confident decisions

- Confidence setting direction for a product area

- Clear, thoughtful communication

- Comfort weighing limited capacity against competing demands

Benefits:

- Private healthcare and dental insurance

- Generous work from abroad policy

- 2-for-1 share purchase plans

- EV Scheme to further reduce carbon emissions

- Extra festive time off

- Excellent family-friendly benefits

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- data analysis
- customer insight
- product management
- AI tools

### Nice to have
- travel industry
- ticketing
- payments
- multiple markets

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/trainline/eaac0c3e-9c94-4c7e-8b30-b84389255127?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)