# Transcription Coordinator

**Company**: Epiq
**Location**: AUS-Brisbane-141 Queen Street
**Experience**: entry
**Job type**: full-time
**Category**: Legal
**Industry**: Legal

**Apply**: https://epiqsystems.wd503.myworkdayjobs.com/en-US/Epiq_Careers/job/AUS-Brisbane-141-Queen-Street/Transcript-Co-Ordinator_R0034534?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_17ccb20c-74f

## Description

You will join Epiq as a Transcription Coordinator, playing a crucial role in ensuring accurate and timely transcripts are delivered to clients. Your work will contribute to complex, global legal outcomes.

**Job Summary:** As a Transcription Coordinator, you will work closely with the Transcription Manager/Practice Manager to allocate transcribers and manage various jurisdictions for daily and delayed transcripts. Your responsibilities will include:

- Liaising with the Transcription Manager/Operations Manager and other Transcription Coordinators for jurisdiction assignment

- Assisting with transcriber allocations and reallocations for same-day and delayed transcription work

- Merging, producing, finalizing, and delivering transcripts in accordance with client and business quality KPIs

- Ad-hoc setup of transcript orders for transcription and production

- Creating necessary directories prior to commencement of transcript assignments

- Maintaining delivery information for transcript orders

- Maintaining an overview of various email accounts/distribution groups

- Providing transcribers with relevant job information

- Delivering transcripts to clients via a variety of methods

- Audio checking indistinct and inaudible notations in transcripts

- Audio checking transcripts created from poor audio or audio with poor speakers

- Ad-hoc transcription as required

- Providing transcript billing information to the Operations Manager/Administration Team

- Participating in projects on an ad-hoc basis

- Conducting quality assessments for transcribers as directed by the Operations Manager and Quality Assurance Lead Analyst

- Participating in transcriber training as necessary

- Assisting the Transcription Manager with any duties necessary

- Acting as 2IC to the Transcription Manager, providing cover in their absence

- Maintaining close communication with the Monitoring team

- Maintaining daily contact with Transcribers via a variety of methods

- Ensuring communications are clear, concise, and in line with business requirements

- Fostering and promoting a safe and healthy work environment

**Qualifications & Characteristics:**

- Collaborative team member

- Strong communicator

- Attention to detail

- Customer-focused

- Strong English skills, both written and verbal

- High school graduate

- Six months to one year of basic office administration experience

**Salary:** Your specific salary will be determined based on several factors, including location-based market rate, abilities, performance during screening and interview, and pay parity with the wider team in the considered location.

## Skills

### Required
- transcription
- communication
- organization
- attention to detail
- English

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Source: [Apply at epiqsystems.wd503.myworkdayjobs.com](https://epiqsystems.wd503.myworkdayjobs.com/en-US/Epiq_Careers/job/AUS-Brisbane-141-Queen-Street/Transcript-Co-Ordinator_R0034534?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)