# Salesforce Solutions Expert

**Company**: Salesforce
**Location**: London
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/United-Kingdom---London/Lead-Solution-Engineer--NonProfit_JR358756?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1799f483-5b6

## Description

Join Salesforce, the #1 AI CRM company, as a Solutions Expert in the EMEA Solutions team with a focus on the UKI. You will work with non-profit organisations to devise and shape innovative agentic, CRM, and Data solutions to address key challenges. Your responsibilities will include:

- Leading client discovery and workshop sessions to design solution blueprints that deliver customer success

- Proactively researching and developing Points of View for customer and sector challenges

- Providing compelling and relevant customer presentations, including demonstrations built on the Salesforce platform

- Articulating the value of proposed solutions through inspiring storytelling and persona-driven demonstrations

- Collaborating with Forward Deployed Engineering teams and partners to shape POCs and Pilots

- Working in close partnership with sales teams, partners, product, and industry specialists to plan and deliver on sales campaigns and marketing events

- Partnering with Salesforce product management teams to deeply understand Salesforce solutions and roadmap

- Innovating with AI-driven tools to lead on developing new ways of working and reusable accelerators for the team

- Building and maintaining relationships with the sales team and primary contacts at key accounts

The ideal candidate will have:

- Experience working within a Solution Engineering, Pre-Sales, or Implementation role

- B2B and B2C experience with Salesforce Sales, Service, and Industry solutions

- Customer Data Platforms and AI expertise, especially with Salesforce

- Technical Sales or Pre-Sales experience

- Autonomous self-starter with ability to learn, lead, and prioritise tasks and time effectively

- Persuasive verbal, written, presentation, and interpersonal communication skills

- Passion for storytelling to bring customer engagements to life using impactful presentation and solution demonstration content

- Ability to travel and work across the UK, EMEA, and globally

Additional requirements include:

- Technical architectural knowledge of the Salesforce platform

- Technical expertise in CRM systems, Customer Data Platforms, Agentic Solutions, Fundraising, and Nonprofit solutions

- AI: Data Engineering, machine learning, Vector Databases & RAG, Agentic AI, and Agents

- Experience in post-sales implementations

- Experience in a high-performing, fast-paced sales environment

- Computer Science Degree or equivalent

- English language proficiency, with additional languages being useful

## Skills

### Required
- Salesforce
- Solution Engineering
- Pre-Sales
- Implementation
- Customer Data Platforms
- AI
- CRM systems
- Agentic Solutions
- Fundraising
- Nonprofit solutions
- Data Engineering
- Machine Learning
- Vector Databases
- RAG
- Agentic AI
- Agents

### Nice to have
- Computer Science Degree
- Additional languages

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/United-Kingdom---London/Lead-Solution-Engineer--NonProfit_JR358756?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
