# Senior Director, Communications Orchestration

**Company**: Cisco
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $278,400.00 - $352,700.00
**Category**: Communications
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/San-Jose-California-US/Senior-Director--Communications-Orchestration---AI-Transformation_2029523-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_176a1c33-f06

## Description

Cisco is seeking a Senior Director, Communications Orchestration to lead the transformation of how the company communicates, enables, and activates its people to accelerate a high-performing culture.

The successful candidate will drive the integration of communications, change management, enablement, and activation across Cisco's People, Policy & Purpose (3P) organization.

**Key Responsibilities:**

- Define and lead an integrated Go-To-Market orchestration strategy that connects enterprise priorities, communications, change management, and enablement to measurable business outcomes.

- Establish portfolio prioritization, governance, and decision rights to coordinate initiatives and reduce competing messages.

- Partner with program and service owners to execute on activation strategies while maintaining clear accountability for change management, adoption, execution, and outcomes.

- Build and lead a high-performing orchestration team, streamlining workflows, consolidating overlapping capabilities, and driving operational excellence.

- Architect and implement an AI-native orchestration model, redesigning how communications, enablement, and content are planned, created, and delivered.

- Leverage generative AI, agentic workflows, intelligent automation, and personalization to eliminate repetitive work, accelerate execution, and improve audience experiences.

- Identify and implement emerging AI technologies that transform content operations, audience targeting, and employee engagement.

- Build AI-forward capabilities across the organization through talent development, targeted hiring, experimentation, and responsible AI adoption.

- Coordinate and create a unified communications strategy and experience.

- Develop modern, engaging approaches, including video-first storytelling, personalized nudges, AI-powered content, and leader enablement, that simplify complex information and accelerate adoption.

- Partner across the business to deliver relevant, timely experiences that reduce noise, improve understanding, and make it easier for employees and leaders to act.

- Work with teams to measure success against shared product and service goals, focusing on adoption, behavior change, and business results.

**Minimum Qualifications:**

- 12+ years of communications, marketing, or related strategic leadership experience

- 5+ years in a director-level or equivalent role managing cross-functional communications initiatives

- Deep knowledge of generative AI, agentic AI, intelligent automation, and AI-enabled operating models, with practical enterprise applications

- Proven experience leading complex, cross-functional transformations and integrating communications, change management, and enablement

- Demonstrated ability to build high-performing teams, establish governance, and influence senior executives in a global organization

- Strong strategic thinking, executive communication, and data-driven decision-making capabilities

**Preferred Qualifications:**

- Experience leading AI-enabled communications, marketing, employee experience, or enterprise transformation within a large technology company

- Proven success deploying AI-powered workflows, personalization, content automation, or intelligent employee experiences at scale

- Experience applying product management, service design, or human-centered design principles to organizational change and employee adoption

- Demonstrated ability to consolidate fragmented capabilities, simplify operating models, and build scalable, efficient organizations

- Expertise in modern digital communications, video-first storytelling, behavioral analytics, and change activation

**Benefits:**

- Medical, dental, and vision insurance

- 401(k) plan with a Cisco matching contribution

- Paid parental leave

- Short and long-term disability coverage

- Basic life insurance

- Paid time away, including holidays, vacation time, and sick time

- Optional 10 paid days per full calendar year to volunteer

**Salary Range:**

- $278,400.00 - $352,700.00 per year

## Skills

### Required
- generative AI
- agentic AI
- intelligent automation
- communications
- change management
- enablement

### Nice to have
- AI-powered workflows
- personalization
- content automation
- intelligent employee experiences
- product management
- service design
- human-centered design

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Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/San-Jose-California-US/Senior-Director--Communications-Orchestration---AI-Transformation_2029523-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)