# Field Installation and Service Technician **Company**: AVL Test Systems, Inc. **Work arrangement**: onsite **Experience**: mid **Job type**: full-time **Category**: Engineering **Industry**: Technology **Apply**: https://jobs.avl.com/job/Plymouth-Field-Installation-and-Service-Technician-MI/1427052233/?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_1707dc39-a22 ## Description AVL Test Systems, Inc. is seeking a motivated, customer-focused Field Service Installation & Support Technician to deliver high-quality installation, commissioning, and support for advanced AVL hardware and software systems. In this hands-on role, you will manage on-site activities including system setup, configuration, calibration, troubleshooting, and maintenance of cutting-edge test automation and test bed equipment, while ensuring a professional and positive customer experience. The ideal candidate has experience with wire termination and soldering, strong troubleshooting skills, and the ability to work independently in dynamic environments. A high level of travel flexibility is required, with up to 90% travel, offering the opportunity to work with diverse customers and technologies across various locations. **Responsibilities:** - Act as Liaison and company representative with customers. Represent AVL with the highest level of professionalism. - Overall installation leader, working alone, or with skilled trades to complete Mechanical and electrical installation in an on time every time fashion - Install and support mechanical and electrical installation and termination of field wiring and pneumatic/hydraulic systems. Verify against drawing - Power up / troubleshoot equipment - Final electrical quality inspection of equipment - Initial system checks in preparation for commissioning. - Document discrepancies and feed back to engineering - Troubleshoot and repair products and systems to AVL specifications following defined processes. - Professional and timely completion of service progress reports, expense reports and other administrative responsibilities as required. - Actively participate in developing one’s own training plan and exhibits ownership in completing training towards realization of selected diplomas and competency. - Provide feedback and improvement suggestions on troubleshooting guides and continuous improvement methods to increase operating equipment effectiveness (O.E.E.). - Perform in-house repair, postproduction operation tests of new equipment as required. - Perform manufacturing shop floor tasks as assigned by manager. - Maintain a safe and clean work area in accordance with 5S standards. - The ability to communicate with customers in a professional way and in the ability to independently describe, categorize, analyze and solve service requests and issues. - Ability to present informal operator instruction on AVL products and test systems - Timely follow up on items and the ability to drive issues to closure. - Maintains assigned calibration equipment. - Complete all applicable safety training. **Qualifications/Skills:** - Associate’s degree in engineering or equivalent trade school - Experienced reading / interpreting USA ladder and European IEC book prints - 2+ years’ experience with test automation equipment and test bed operations - Leadership/ coordinator experience - Understanding of electrical and mechanical processes - Knowledge of complete test cell operation and its contents is a bonus - Excellent verbal and written communication skills - The ability to cope with negative feedback from customers, exhibit patience and possess excellent listening skills - Able to read / understand control circuits. Power up / troubleshoot equipment. - Must be willing to travel 90%+ AVL provides a competitive compensation and benefits package to all direct hires. Specific benefit details and offer packages will be communicated during the interview and/or offer stage. ## Skills ### Required - test automation equipment - electrical and mechanical processes - troubleshooting - wire termination and soldering - communication skills ### Nice to have - complete test cell operation - leadership experience - control circuits --- Source: [Apply at jobs.avl.com](https://jobs.avl.com/job/Plymouth-Field-Installation-and-Service-Technician-MI/1427052233/?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)