# HR Complex Caseworker

**Company**: Ministry of Housing, Communities and Local Government
**Location**: Bristol, South West, England; Darlington, County Durham, North East, England; Leeds, West Yorkshire, Yorkshire and the Humber, England; Liverpool, Merseyside, North West, England; City of Westminster, Greater London, England; Manchester, Greater Manchester, North West, England; Wolverhampton, West Midlands, England
**Work arrangement**: remote
**Experience**: senior
**Salary**: GBP 45,773 - 49,352 per year
**Category**: Human Resources
**Industry**: Government & Public Sector

**Apply**: https://www.jobsgopublic.com/job/hr-complex-caseworker-104647?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_16b7f04d-d09

## Description

We are seeking an experienced HR professional to join the Ministry of Housing, Communities and Local Government's new in-house HR Casework and Advisory Service. As an HR Complex Caseworker, you will provide expert advice on complex employee relations and people matters, ensuring compliance with employment legislation, Civil Service principles, and MHCLG policies.

Key Responsibilities:

- Provide expert, timely, and proportionate advice on complex employee relations and people matters.

- Manage and support a varied caseload, working closely with managers and HR colleagues to progress cases.

- Support the effective management of Employment Tribunal claims and early conciliation activity.

- Build line manager confidence and capability through coaching, guidance, and knowledge sharing.

- Contribute to the development, review, and implementation of HR policies, procedures, and guidance.

- Share knowledge and expertise across the HR community, promoting best practice in employment law and employee relations case management.

- Use data and insights to identify trends, risks, and opportunities for improvement.

- Support the continuous improvement of the HR Casework and Advisory Service.

Person Specification:

- Working knowledge of current employment legislation.

- Knowledge of MHCLG HR policies, Civil Service HR practice, and fair casework outcomes.

- Experience managing or advising on complex HR casework.

- Experience in a Civil Service, public sector, or complex HR environment.

- CIPD Level 5 qualification (or equivalent professional knowledge and experience).

Benefits:

- Salary of £45,773 - £49,352 per year.

- Membership of the Civil Service Defined Benefit Pension scheme.

- MyLifestyle Staff Benefits Scheme, Childcare Vouchers, and Cycle to Work Schemes.

## Skills

### Required
- employment legislation
- HR policies
- Civil Service HR practice
- casework management
- MS Office

### Nice to have
- CIPD Level 5 qualification
- experience in a Civil Service or public sector environment

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Source: [Apply at jobsgopublic.com](https://www.jobsgopublic.com/job/hr-complex-caseworker-104647?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)