# Digital Sales Representative Manager

**Company**: Visa
**Location**: Dubai, AE - Dubai
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Finance

**Apply**: https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/AE---Dubai-United-Arab-Emirates/South-East-Africa-Digital-Sales-Leader_REF089705W-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_16a43e03-14a

## Description

The Southeast Africa Digital Sales team at Visa is responsible for implementing a new remote sales coverage model to work with mid-market clients through digital channels. The team uses AI and automation, digital marketing, and analytics to help clients achieve their business objectives and enable Visa to accelerate growth.

As a Digital Sales Representative Manager, you will lead a team of sales professionals responsible for a portfolio of clients based across several countries. Your key responsibilities will include:

- Managing regular training and development sessions to upskill team members on digital selling, product knowledge, and customer engagement

- Analyzing performance data to identify patterns, trends, and areas of opportunity, optimizing team effectiveness

- Acting as a liaison between team members and other departments, ensuring a unified approach to driving revenue and customer satisfaction

- Coordinating joint go-to-market efforts, using insights from cross-functional stakeholders to refine territory strategies

- Proficiently using reporting tools and features (e.g., MSD, PowerBI, Tableau) to create actionable insights and drive continuous improvement

- Introducing new processes, tools, or initiatives smoothly, minimizing disruption and maximizing adoption

- Reviewing and refining sales plays, deal strategies, account plans, and effective pipeline management to enhance overall team effectiveness

- Regularly updating stakeholders on team performance, challenges, and strategic adjustments

- Consistently demonstrating leadership qualities and exemplifying Visa's leadership principles

- Effectively coaching team members, identifying areas of opportunity and strength, and providing actionable real-time feedback

- Inspiring, motivating, and guiding teams towards achieving and exceeding goals

- Possessing a strong understanding of B2B sales processes, lead generation, and pipeline management

- Ability to analyze and use sales data and metrics to make informed decisions

- Having a deep understanding of the region and market, and able to articulate and execute a data-informed strategy

- Effectively communicating with direct team and across multiple management layers in a highly matrixed organization

- Demonstrating expertise and exercising considerable latitude to determine objectives and develop effective solutions to guide the successful completion of complex assignments under limited supervision

- Being solution-oriented and providing meaningful feedback and recommendations for global and regional improvements and process, tools, and strategy enhancements

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

**Qualifications:**

Basic Qualifications:

- Bachelor's Degree with 8 or more years of experience in B2B tech sales or in financial services sales, including a minimum of 3 years in a team lead capacity

- Originally from / experience working across SEA markets

- Proven ability to navigate complex sales cycles and manage large, complex deal negotiations

- Strong technical skills and ability to understand complex technological solutions and business issues

- Experience in using reporting tools and features (e.g., MSD, PowerBI, Tableau) to create actionable insights

- Ability to work independently as well as collaborate within a team environment

- Excellent analytical and problem-solving skills

- Strong communication, interpersonal, and collaboration skills to influence senior-level clients and internal stakeholders

- Multicultural sensitivity and interpersonal relationship management skills

Preferred Qualifications:

- Deep understanding of the payments ecosystem, including risk, client experience, payment security, transaction processing, and regulatory requirements

- Proven track record in field sales or related role

- Experience selling complex and technical products and services

- Consultative selling skills

- Strong executive presence and ability to interact at the C-level with client organizations

- Experience in eCommerce, merchant, and payments industries

- Proficient in CRM software

- Ability to generate organizational momentum through creative and innovative solutions

- Experience in leading teams through change and adopting new tools, processes, or strategies

- Excellent communication, presentation, and negotiation skills

## Skills

### Required
- B2B sales
- digital selling
- product knowledge
- customer engagement
- performance analysis
- reporting tools
- MSD
- PowerBI
- Tableau
- leadership
- team management
- communication
- interpersonal skills
- problem-solving
- analytical skills
- multicultural sensitivity

### Nice to have
- payments ecosystem
- risk management
- client experience
- payment security
- transaction processing
- regulatory requirements
- field sales
- consultative selling
- executive presence
- eCommerce
- merchant
- payments industries
- CRM software
- creative solutions
- change management

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Source: [Apply at visa.wd5.myworkdayjobs.com](https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/AE---Dubai-United-Arab-Emirates/South-East-Africa-Digital-Sales-Leader_REF089705W-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)