# Customer and Trading Manager - Nightshift

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Bristol, Avon
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: £31,700
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400095896?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/customer-and-trading-manager-nightshift-1681ed3d-bc7/

## Description

We are seeking a Customer and Trading Manager to lead our nightshift team at our Bristol store. As a Customer and Trading Manager, you will be responsible for delivering all replenishment activities across the store, prioritising deliveries, organising the warehouse, and replenishing shelves. You will also be responsible for managing a team, making sure that standards are brilliant, and providing excellent customer service.

The role involves leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store. Making sure that standards are brilliant come morning so we’re ready to serve our customers. People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.

Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary. The salary for this role is £31,700.

To be successful in this role, you will need to have previous line management responsibilities in a fast-paced, operational environment. You will also need to be resilient to deal with both the mental and physical demands of working nights. You will be required to provide brilliant customer service and coach a team to do the same. You will also need to have experience delivering and monitoring KPI's or other performance indicators.

In return for your hard work, we offer a range of benefits, including a discount card, an annual bonus scheme, free food and hot drinks, generous holiday entitlement, maternity and paternity leave, pension, and a share scheme.

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## Skills

### Required
- leadership
- customer service
- team management
- performance management
- KPI delivery

### Nice to have
- nightshift working
- high-volume operational environment
- employee relations

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