# Forward Deployed Engineer, Nordics

**Company**: Telnyx
**Location**: Stockholm
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/telnyx54/jobs/7992710003?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1630c56b-086

## Description

We're building a local Enterprise Sales Pod on the Nordics, one AE and one Forward Deployed Engineer (FDE), working together to build a Telnyx enterprise business in your market.

You'll embed directly with enterprise customers to architect and ship production systems on Telnyx's global network , voice, messaging, AI, and wireless.

**Responsibilities**

- Embed with enterprise customers to understand their communications workflows, AI use cases, and integration challenges firsthand

- Build and deploy custom implementations: AI Voice Assistants, Telnyx APIs (Voice, Messaging, Fax, Wireless), WebRTC

- Run open-weight LLMs in customer environments , consume GLM, Kimi, DeepSeek, Qwen, and MiniMax through Telnyx Inference (OpenAI-compatible API)

- Deploy and operate LiteLLM as the model gateway in customer environments

- Instrument and govern LLM usage through the gateway , cost tracking and budgets, caching, logging and observability

- Wire production observability for everything you ship , metrics, logs, traces, dashboards, and alerting

- Design model routing strategies for real-time voice workloads, balancing latency, cost, and quality

- Make the build-vs-buy case between self-hosted open-weight models and hosted frontier APIs

- Adapt models to customer domains: prompt and RAG pipelines and evaluation harnesses for Swedish, Danish, Norwegian, and Finnish language use cases and EU-specific regulatory environments

- Lead POCs, pilots, and production launches from whiteboard to go-live

- Own customer outcomes , stay engaged until the solution is live and stable

- Collaborate directly with Product and Engineering to shape the roadmap based on field insights from Sweden, Denmark, Norway, and Finland

- Create clear technical documentation, runbooks, and maintainable solutions for handoff

- Troubleshoot and resolve complex integration issues alongside customer teams

**Requirements**

- CS degree or equivalent experience

- 3+ years building and shipping production software

- Proficiency in multiple languages: Python, Node.js/TypeScript, Go

- Practical understanding of what breaks in front of a model in production

- Comfortable deploying containerized services on Kubernetes

- You've wired observability and been paged because of it

- High-concurrency experience , Kafka, message queues, or event streams at real scale

- You've built APIs from scratch, not just consumed them

- Event-driven thinking and cloud-native instincts

- Exposure to SIP, WebRTC, or real-time voice/messaging systems

- Self-sufficient by default , there's no engineering team behind you

- Customer-facing engineering experience

- Ability to translate "it's not working" into root cause

- Comfortable working on customer sites and in high-stakes technical conversations

- Excellent written and verbal communication in English

- Based in Stockholm, or willing to relocate , this is a hybrid role with travel across the Nordics

## Skills

### Required
- Python
- Node.js/TypeScript
- Go
- Kubernetes
- Prometheus
- Grafana
- OpenTelemetry
- Graylog
- ELK
- Kafka
- message queues
- event streams
- SIP
- WebRTC
- English

### Nice to have
- AI voice assistants
- STT/TTS
- LLM-based conversational systems
- eval sets for a specific domain
- hands-on production experience with an LLM gateway
- familiarity with the open-weight model landscape
- EU sovereign AI initiatives
- inference serving engine
- GPU capacity for self-hosted models
- SQL proficiency
- ETL and data wrangling experience
- CI/CD pipeline design and automation
- background in telecom
- CPaaS
- high-growth SaaS
- sovereign or on-prem cloud deployments
- EU regulatory frameworks
- security mindset

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/telnyx54/jobs/7992710003?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)