# Analyst, Acquiring AR&I, Preventive Fraud (6 months contract)

**Company**: Tide
**Location**: Hyderabad
**Experience**: mid
**Job type**: contract
**Category**: Finance
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/tide/jobs/8030021003?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_15aa350c-4cc

## Description

## About the Role:

As an Alert Review analyst, you'll undertake full profile reviews based on potentially suspicious triggers or periodic timeframes. You'll own the analysis of risk data, identify trends, red flags and develop an in-depth understanding of the risk profile of our acquiring products. Your responsibilities will include:

- Monitoring compliance with the acquiring products' risk appetite, acceptance and risk performance.

- Identifying unusual merchant behaviors using Merchant Category Codes (MCCs), velocity checks, and transaction anomalies.

- Managing Compromised Cards scenarios through data analysis and alert trends, recommending card-blocking or merchant suspension actions where necessary.

- Documenting investigation findings accurately within the case management system.

- Preparing clear and concise SAR (Suspicious Activity Report) narratives.

- Maintaining thorough records of evidence, decision-making rationale, and case progression steps.

- Ensuring timely closure of assigned cases while meeting quality and compliance expectations.

- Contacting cardholders/members through outbound calls to validate suspicious transactions and gather additional information.

- Communicating professionally with merchants when clarification or additional data is required.

- Providing clear explanations and support to cardholders regarding fraud concerns or next steps.

- Ensuring adherence to internal fraud risk policies, card network rules, and regulatory guidelines.

- Actively identifying gaps, inefficiencies, and opportunities within current workflows.

- Providing process improvement suggestions to enhance fraud detection accuracy, reducing false positives, and improving customer experience.

## What We're Looking For:

To be a great fit, you'll need:

- 1-3 years of experience in transaction monitoring, fraud investigations, financial crime, Money Laundering and card operations.

- Strong understanding of risks and relevant controls involved in B2B merchant onboarding, payments transaction monitoring.

- Experience working in a cross-functional setup with strong analytical skills, data-driven mindset and ability to work independently.

- Strong understanding and experience of CDD and EDD processes.

- Proficiency with analytical tools and visualisation software.

- Attention to detail and quality of deliverables with a growth mindset and extreme ownership.

- Growth, can-do and customer-oriented mindset with extreme ownership.

- Willingness to work in flexible shift schedules and rotational week-offs.

## What You'll Get In Return:

- Competitive salary

- Self & Family Health Insurance

- Term & Life Insurance

- OPD Benefits

- Mental wellbeing through Plumm

- Learning & Development Budget

- WFH Setup allowance

- 25 Annual leaves

- Family & Friendly Leaves

## Skills

### Required
- transaction monitoring
- fraud investigations
- financial crime
- Money Laundering
- card operations
- CDD and EDD processes
- analytical tools
- visualisation software
- Merchant Category Codes (MCCs)
- regulatory reporting standards

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/tide/jobs/8030021003?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)